healthcare cloud services that provide security, performance and availability

Application support for your healthcare technology solutions

• Capacity to handle EHR configuration and expansion
• Eliminates need for continual investment in training of application support staff

Healthcare billing and collection services that improve cash flow and enhance profitability

• Helps ensure consistent cash flow
• Provides the ability to quickly scale as your business grows

Streamline data analytics for your organization

• User-friendly interface and features do not require programming skills
• Simplifies data discovery for key decision-makers

Leverage the network for integrated care

• Provides one point of access to connect to the larger healthcare ecosystem
• Reduces costs and improves safety by minimizing redundant or unnecessary treatment during transitions of care

Quickly and securely share data

• Easily and safely share data with other providers, eliminating the redundancy of diagnostic testing
• Simplify communication among care team members and improve staff efficiency 

Comprehensive care coordination and data sharing

• Addresses care transitions and long-term care needs through person-centered planning
• Highlights potential gaps in care, critical issues and social determinants of health

Supporting person-directed services

• Promotes staff productivity through schedule management
• Enables informed decision making with real-time progress measurement

Mobile EHR access anytime, anywhere

• Fast implementation delivers significant value to your organization with minimal effort
• Improves security by encrypting data and eliminating the need to transport paper charts and files

Collect observations with ease and efficiency

• Collect observation data from a drop-down menu
• Quickly access caseloads

Eliminate complex calculations for quality measures reporting

• Eliminates the need for complex calculations for measures reporting, allowing the organization to focus resources on maximizing results
• Provides insights into a clinician’s caseload, allowing performance reviews from an outcomes management perspective

Streamline claims processing and reconciliation

• Business rules engine to pre-screen
• Provides financial insights through reconciliation of claims status

Significantly reduce payer rejections

• Eligibility checking is integrated with claims processing and flags any issues
• Delivers, fast, clear correction guidance to the user

Reduce denials and streamline provider onboarding

• Comprehensively manage all group and individual provider enrollment
• Reduce administrative costs for maintaining credentials

Easily capture, store and retrieve documents

• Role-based document security supports patient privacy requirements for document imaging
• Improves clinical decision-making with relevant, actionable information readily available at the point of care

Simplify coverage verification and minimize manual efforts

• Batch verification and real-time eligibility via clearinghouse solution
• Coverage discovery that identifies primary, secondary and tertiary coverage, including active government and commercial insurance coverage

Enhancing operations and helping providers return to their mission: providing care

• Improved customer satisfaction with live telephone support
• Stability of a solution that has served customers for over 30 years

A single, integrated solution to seamlessly manage clinical, operational and financial workflows in home health

• Accommodates flexible billing for all payer types
• Automate day-to-day tasks, helping to decrease errors, lower labor costs, and develop cleaner business processes

Hospice solutions to gain greater insights and more time to deliver care

• Standardize documentation for improved patient outcomes
• Support the uniqueness of each patient’s environment, psychosocial, physical and spiritual needs

Boost business performance with healthcare IT advisory services

• Oversight and management of all IT service delivery functions
• Monthly, quarterly or annual usage of vCIO services

Direct, secure data exchange with the healthcare ecosystem

• Direct integration puts clinical data into the EHR without additional manipulation or manual entry
• Data is available at the point of care as part of clinical workflows

Transform data into actionable insights

• Simplifies data discovery so you get answers faster
• Customizable performance tracking and clinical assessment data

Manage Plan Utilization and Reduce Fraud, Waste and Abuse

• Web-based solution integrates with 100+ EHRs and EVV apps
• Supports verification of regulatory compliance and prior authorizations

Manage Medicaid Utilization and Reduce Fraud, Waste and Abuse

• Reduces manual reporting
• Shows which claims match and which need additional information prior to payment

MedBank Medication and Supply Management Solutions

• Compact footprint that maximizes space and capacity
• Programmable CUBIE high security, tamper evident pockets

A comprehensive view for behavioral health

• Captures clinical quality measures
• Integrates an individual’s lab results, vitals and medication history to provide a clear picture of what care is necessary

Providing users with an efficient and integrated workflow

• Comprehensive view of individual information improves medication management
• Provides a user-friendly interface to increase clinician efficiency and reduce the need for multiple forms

myAvatar: The EHR for Behavioral Health

• Automated electronic remittance processing efficient denial management workflow
• Manages complex billing requirements for long-term, intensive episodes of care

Providing quality care for all types of addiction treatment

• Provides real-time analytics and reporting
• Supports flexible, value-based reimbursements

Conquer and administer claims with ease

• Reduces administrative costs and overpayments to contracting providers
• Supports both electronic data interchange (EDI) and manual processes

Delivering a transformative approach to behavioral healthcare

• Support for person-centered care in a range of settings
• Case coordination across programs, providers and communities

Providing care without limits

• Operates in a connected or disconnected setting
• Captures e-signatures from clients on-the-go

EHR designed to meet your unique requirements and thrive in a value-based care setting

• Built on a scalable platform to adapt as your organization grows and offers new programs
• Supports integrated, whole-person care allowing organizations to collaborate with other providers

Providing quality care for all types of addiction treatment

• Automates medication dispensing rates faster than industry standards
• Helps organizations maintain compliance with regulatory entities

Supporting consumer-driven care

• Provide quick, convenient and secure messaging that drives improved responsiveness to an individual’s needs
• Illustrates consumer’s health and behavior outcomes over time with a longitudinal view of their health and wellness

An EHR specifically designed for public health

• Real-time access to individuals’ records, from the office or the field
• Confidentiality set at agency, program and encounter level

Electronically capture client vitals at the right time with the right device

• View vitals history for up to three months in the app
• Easily view outliers

Easily manage the complexity in any home care setting

• Train staff fast with easy-to-use and understandable technology
• Connectivity that allows you to become electronic referral partners to Health Information Exchanges, Accountable Care Organizations, health systems and local hospitals and providers

First ONC-certified software for palliative care

• Made with the unique needs of palliative care in mind
• Cloud-based design works with any EHR

A single platform to meet all your senior living needs

• Connect with local health systems and community-based providers to integrate care
• Achieve higher compliance with point-of-care documentation

Improve your response time with mobile dispatch

• Simplifies scheduling and saves time for administrators coordinating visits
• Optimizes visit assignments, allowing caregivers to see more patients

A single, integrated solution to manage home health

• Reduces barriers to patient information
• Increases efficiency and improves outcomes

Redefining nutrition and food service management

• Track patient nutritional needs from admission to discharge
• Reduce food waste and overall costs

Streamline medication management

• Helps increase medication adherence and prevent adverse medication events
• Reduces time spent communicating with pharmacies

PaaS hosting for your business-critical applications

• Cost predictability and overall peace of mind
• More time for your IT staff to focus on business needs

Healthcare cloud services for increased security, availability and performance

• SSAE 18-compliant with annual third-party audit of all security/compliance controls
• Meets HIPAA security standards to comply with regulatory requirements

Create simple, convenient payment options for all patients

• An easy way for clients to set up and manage self-serve payments, payment plans, electronic statement delivery and payment preferences
• Reduce customer service inquiries with an intuitive and easy-to-use self-serve option

Manage Private Insurance Utilization and Reduce Fraud, Waste and Abuse

• Reduces manual reporting
• Allows commercial health plans to manage usage of prior authorizations and improve outcomes

Leverage clinical quality measures

• Web-based, real-time measures calculation platform
• Integrated workflows for data captures with the EHR

Strengths based recovery

• Tracks social determinants of health and key environmental factors that correspond to recovery
• Works as a standalone web application for any organization or agency nationwide

Rapid reimbursement with electronic claims management and eligibility verification

• Increased clean claim submission
• Faster claim adjudication

Electronically manage medication ordering, administration and inventory for inpatient pharmacy functions

• Available as a stand-alone solution for long-term care facilities and hospitals
• Supports multiple pharmacy paradigms

Retirement community software eliminates barriers to coordinated care

• Long-term care EHR offers advanced connectivity
• Integrated features support value-based care initiatives for skilled nursing facilities, CCRCs and assisted living facilities

Communicate and collaborate with internal staff and external providers

• Provides HIPAA-compliant, real-time, mobile communication among caregivers
• Improves workflow through secure communication with the EHR, mobile devices and desktops

Removing barriers to care

• Removes geographic barriers that can prevent individuals from receiving appropriate treatment
• Increases provider coverage area by allowing care to be given and received anywhere

Prior authorization reduces fraud, waste and abuse

• Aggregates provider data into an easy-to-use dashboard
• Helps reduce costs by highlighting suspected waste, fraud and abuse

Extend settings and expand services with virtual care technology

• Lowers the cost of providing care
• Expands the availability of staff and high-demand providers

Validate, register and issue county and state records electronically

• Quick and easy creation of new, client-specific events without customization and programming
• Helps reduce time completing final certification and registration of vital records

Strengthen your wound care program

• Provides care teams the ability to remotely monitor wounds
• Reduces litigation risk by providing consistent clinical documentation and healing over time analytics