One Platform Empowering Your Human Services Mission
Discover innovative EHR solutions and care management tools tailored for human services. Empower your organization with a comprehensive behavioral health platform from Netsmart.
Integrated electronic health records, services and solutions for person-centered care in human services
We understand the challenges faced by human services organizations in today’s high-demand healthcare industry. Netsmart can help you navigate changing value-based care models with solutions and services that make person-centered care a reality. But we don’t stop there. Our experts go much further, pushing the boundaries of innovative technology and developing services that provide holistic, near-real-time views of consumer care histories that inform better decision-making and improved outcomes.
- One EHR, Limitless Possibilities – Scales with your organization across behavioral health, addiction treatment, autism, I/DD, child and family services, public health and integrated care. Enables growth and diversification. Sustainable, strategic approach to healthcare technology.
- Whole-Person, Person-Centered Care – A holistic approach that drives better consumer outcomes.
- AI-Driven Efficiency – Reduces administrative burden, enhances decision-making and improves operational flow for your staff.
- Seamless Interoperability – Connects systems and facilitates near real-time data exchange to help simplify care delivery.
- Data-Driven Insights – Empowering smarter decisions for better care and operational strategy throughout your organization.
- Extending Care Everywhere – Supports all care settings, improving access and consumer engagement.
- Proactive Population Health – Analytics-driven insights for smarter care management and reporting.
- More Than a Vendor, a Partner – Strategic guidance, collaboration and compliance expertise.
See how a unified human services EHR platform can help empower your organization to thrive, innovate and transform care for the communities you serve in today’s changing healthcare landscape.
“The EHR has worked for organizations but asked more and more of providers…. It’s time it gives back to them.”
- Mike Valentine, CEO, NetsmartSolving the greatest challenges faced by human services organizations with future-ready capabilities
Enhance staff optimization, team engagement and productivity
Find out how you can enable field staff to work more efficiently, improve speed to care and maximize the number of visits provided each day with our workforce management software solutions.
Improve consumer and clinician satisfaction
myHealthPointe™ consumer engagement software offers efficiencies for providers, fosters clearer communication between providers and individuals, and supports positive outcomes for everyone involved.
Leverage data for optimized care, reimbursement and performance
Netsmart offers a suite of solutions that enable clients to fully utilize their clinical, financial and operational data. Track, analyze and report on key performance indicators (KPIs), quality measures and more to enhance productivity, efficiency and quality.
Enhancing healthcare data exchange
Netsmart interoperability software and health information exchange (HIE) solutions let your organization smoothly exchange health information with community partners and the broader healthcare ecosystem. Our interoperability network includes Carequality, a nationwide data exchange.
Make AI in healthcare meaningful
While many organizations focus solely on groundbreaking technology, Netsmart also focuses on human capabilities. Our approach to AI is not “artificial intelligence,” but Augmented Intelligence, supporting everything from billing and QA to patient care and clinical documentation.
Digitize your Enterprise
Our vision for our clients is to enable providers to digitize their enterprise with technology innovations that improve the clinician experience, streamline processes and drive better patient outcomes. Netsmart strives to not only meet but exceed whole-person care delivery. By digitizing the enterprise of our clients, partners and communities we serve today, together we can continuously improve the future.
Mobilize your staff when they’re needed most
Mobile dispatching technology supports response times by locating the most appropriate caregiver to each request. It makes assigning efficient routes easy, using GPS and location of all providers.
754,000 +
human services providers
use every day
133 M+
lives impacted
178
CCBHCs Netsmart
partners in 38 states
Human Services communities
Learn more
Black Book survey of Mental and Behavioral Healthcare client experience recognized Netsmart as an industry leader for the 9th consecutive year
Learn more about this industry-leading awardNetsmart powers the most innovative human services organizations
Human Services EHR Software FAQs
Human services software streamlines care delivery, case management and administrative tasks, helping organizations provide better outcomes for individuals and communities.
Netsmart offers a comprehensive EHR and care coordination platform designed to meet the unique needs of human services providers including behavioral health, child and family services, addiction treatment, integrated care, autism and intellectual/developmental disabilities.
myAvatar™: A robust, highly configurable EHR designed for behavioral health and human services providers. myAvatar streamlines clinical, financial, and administrative workflows to improve care coordination and operational efficiency
myEvolv®: An innovative EHR platform ideal for organizations focusing on child and family services, intellectual and developmental disabilities (I/DD), and other community-based services. myEvolv offers tools for case management, compliance tracking, and person-centered care.
myInsight™: A cloud-based EHR designed for public health agencies, allowing you to effectively manage programs like immunizations, family planning, STI, tuberculosis and maternal and child health. Configurable reporting features help organizations meet federal and state reporting needs.
Yes, Netsmart human services solutions are designed to integrate with third-party systems, supporting seamless workflows and data sharing across platforms.
Yes, Netsmart’s technology, including the EHR and surround solutions, offers flexible solutions tailored to the specific workflows, services and goals of your organization.
Electronic Medical Records (EMRs) and Behavioral Health Electronic Health Records (EHRs) serve distinct purposes. An EMR generally has limited capabilities for capturing behavioral health-specific details. It primarily manages clinical and medical information within a single practice, such as patient visits, medical diagnoses, treatments and procedures. In contrast, a Behavioral Health EHR is specifically designed to address the unique needs of behavioral health providers, including therapists, counselors and psychiatrists. It enables detailed documentation of therapy sessions, counseling notes, psychiatric evaluations, treatment planning and patient progress tracking. Lastly, Behavioral Health EHRs help providers comply with specialized privacy standards and regulatory reporting requirements that are unique to behavioral health care.
Netsmart EHRs are designed with the user experience at the forefront, featuring an intuitive user interface that minimizes clicks and reduces the need to navigate through multiple windows. Automation and augmented intelligence streamline workflows, while single sign-on and deep integration ensure a seamless experience. With effortless bilateral information exchange, Netsmart EHRs enable providers to focus on what matters most—delivering quality care.
By centralizing data, enhancing communication and automating administrative tasks, Netsmart’s solutions allow providers to focus more on delivering quality care.
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See how a behavioral health EHR software could help improve care across your organization.