Mobilize your staff when they’re needed most with mobile dispatch software

As service requests come in throughout the day, administrative staff can see where providers are and route the correct person to each consumer. Care providers can reduce travel time and improve access to critical info at the point of care, reducing wait time for consumers, boosting consumer and staff satisfaction with CareRouter®.

See how our mobile dispatch software can help you reduce travel time and offer access to critical information at the point of care.

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Supports response time to crisis calls and prepare responders for
trauma-informed care

When crisis calls require dispatching a mobile crisis provider, the CareRouter mobile dispatch solution addresses the manual, time-consuming process of texting, calling and notifying multiple times to identify who is available and most appropriate for the crisis case.

Field Responders receive details about the crisis case, so they can quickly respond to trauma-informed care. Getting the right people with the right information into the field helps agencies meet response time requirements and may reduce the next level of crisis intervention.

Mobile dispatch software also supports delivering behavioral health services, addiction treatment, and child and family services in the home or outside clinical settings. Visibility into the location of personnel enhances staff security in the field and improves staffing efficiencies and supports compliance within the field provides.

Support response
time to crisis calls


Enhance staff security in the field

Prepare responders to crisis calls with vital information

Simplify speed to care, boost patient satisfaction and assist agencies in supporting their staff

For hospice and home care providers, speed to care is essential when urgent and after-hours calls from families and patients come in. The CareRouter mobile dispatch software helps your triage staff locate appropriate available providers and get them on the road, replacing time-consuming manual processes. Patient details are included with the request , so providers have the critical information they need before they arrive to tend to patient and family needs.

Mobile dispatch software allows agencies to locate the nearest available provider, reduce travel time and improve patient outcomes by engaging at appropriate times.

Simplify speed to care for urgent calls


Boost family and patient satisfaction


Enhance staff security in the field

See how Ohio’s Hospice reduced travel expenses by $8,000 in the first month

Read the Success Story

Netsmart continues to earn #1 Technology Platform ranking for EHR, RCM & PM Vendor by Black Book Research

Learn more about this industry-leading award

Ready to see our mobile dispatch software in action?

Click below to see how our mobile dispatch software can help you support speed to care and clinician satisfaction

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