When crisis calls require dispatching a mobile crisis provider, the CareRouter mobile dispatch solution eliminates the manual, time-consuming process of texting, calling and notifying multiple times to identify who is available and most appropriate for the crisis case.
Field Responders receive details about the crisis case, so they can quickly respond to trauma-informed care. Getting the right people with the right information into the field as fast as possible helps agencies meet response time requirements and may reduce the next level of crisis intervention.
Mobile dispatch software also supports delivering behavioral health services, addiction treatment, and child and family services in the home or outside clinical settings. Complete visibility into the location of personnel enhances staff security in the field and improves staffing efficiencies and ensures compliance within the field provides.
For hospice and home care providers, speed to care is essential when urgent and after-hours calls from families and patients come in. The CareRouter mobile dispatch software helps your triage staff locate appropriate available providers quickly and get them on the road, replacing time-consuming manual processes. Patient details are included with the request , so providers have the critical information they need before they arrive to tend to patient and family needs.
Mobile dispatch software allows agencies to locate the nearest available provider, reduce travel time and improve patient outcomes by engaging at appropriate times.