Coordinate care, connect with other providers, analyze data and more

The Netsmart CareGuidance Solutions extend and enhance the power of electronic health records (EHRs) for human services and post-acute care organizations by integrating a suite of tools for better coordinated care and operational insights.

Netsmart solution capabilities include AI-assisted clinical documentation, secure telehealth and communication tools, consumer engagement platforms and secure messaging, aimed to improve collaboration with other providers and patients. The Netsmart solutions also support data analytics, interoperability, mobile access, and quality measure tracking to help organizations make data-driven decisions, streamline workflows and enhance overall care delivery.

From first patient contact, Netsmart provides the tools you need for more efficient care, happier patients, satisfied providers and a technology suite that brings them all together.

CareGuidance™ Solutions

With CareGuidance solutions, human services and post-acute care providers can extend the functionality of Netsmart EHRs and other EHRs to address the specific needs of their organizations. Netsmart has powerful healthcare business intelligence solutions that integrate with Netsmart CareRecords and other EHRs to support data analytics, coordinated care, secure communications with other providers, consumer engagement and more.

In this section

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Why Rising Acuity is Exposing the Limits of Fragmented Systems

Why Rising Acuity Is Exposing the Limits of Fragmented Systems

Wednesday, May 27 | Post-Acute Care,Care Coordination,Thought Leadership

Something fundamental has shifted in senior living, and most organizations feel it every day. Residents are delaying move-in and ultimately arriving with more complex needs than many communities were designed to support. Residents and their families still want exceptional hospitality and services. Referring providers and partners expect clinical coordination while payers demand outcomes supported by data. And operators are expected to deliver all three at the same time and at scale.

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From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

Thursday, May 21 | Post-Acute Care,Thought Leadership

Eligibility in post-acute care has become a complex and financially impactful challenge in the revenue cycle. What started as a once-a-year administrative task is now a continuous operational pressure point. Yet many organizations are still treating eligibility as something to clean up after issues arise. That approach is becoming difficult to maintain as payer requirements shift, patient coverage changes more frequently and teams are stretched thin. The result isn’t just inefficiency. It’s real financial risk.

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Mental Health Awareness Month 2026

Stigma Grows in Silence. Healing Begins in Community: Recognizing Mental Health Awareness Month

Friday, May 15 | Cause Connected

May is Mental Health Awareness Month, an intentional opportunity to pause and reflect not only on mental wellbeing itself, but also on how we talk about it, how we support one another and how we show up when it matters most.

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Frequently Asked Questions on CareGuidance Solutions