Creating resilience and stability with one platform for child and family services

Support your workforce, increase family engagement and improve outcomes with an integrated care platform for whole-person care. Our innovative solutions and services keep children and families at the forefront. With less time spent on administrative tasks, case managers, providers and care teams can focus on child and family needs––while reducing barriers to communication, time spent looking for data and documentation burden. Break through barriers with intuitive technology that’s mobile-enabled for location-based, home-based or community-based services.
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Youth Villages Success Story

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Scale and adapt to the changing needs of children and families

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Simplify operational workflows

Expand access to care

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Enable data-driven decision making

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See technology in action, bringing efficiency, transparency, collaboration and data-driven decision-making to the foster care process.

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Harness the power of augmented intelligence + automation

The Netsmart platform uses advanced technology to drive operational efficiencies––supporting staff retention and recruitment, optimizing outcomes and maximizing reimbursement. Intuitive daily workflows allow case managers, providers and care teams to focus on care delivery.

  • Cut clinical documentation time in half
  • Eliminate common errors
  • Improve consistency across providers and locations
  • Reduce multiple rounds of reviews
  • Optimize collection rates

Retain your workforce

Care teams have a stressful job, with 63.7% reporting burnout. But with the right technology, you can help alleviate burden and increase retention. Give your team access to real-time data wherever they are, with or without an internet connection. You’ll empower them to do their job faster, and spend more time empowering children and families.

Industry-leading foster care portal

  • Milestone view helps track required tasks for application process and initial/re-certification
  • Collects signatures and consent forms
  • Complete documentation and training such as CPR, first aid, and foster care parenting and training courses
  • Requirements such as driver’s license, and fire safety inspection
  • Secure messaging between the agency, applicants and families
  • Real-time access to medical, clinical and case data
  • Automated compliance events
  • Notifications through alerts and routing, reducing risk and eliminating duplicate documentation
  • Daily or weekly note to document how the child is doing in the home
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Seamless virtual care

Increase access to services for children and families, remove transportation barriers, reduce travel time, expand access to underserved areas and increase acceptance of services by some clients who may be more comfortable participating remotely.

Powering the future of interoperability

Our Child and Family platform was designed with interoperability in mind, enabling:

  • Coordinated, whole person-centered care
  • Connection with the entire healthcare ecosystem, including a network of providers for clients with co-existing conditions, HIEs, and larger interoperability frameworks such as CareQuality
  • Automated referral process to seamlessly and securely accept and transfer individual data outside your four walls, connect to state portals and identify caps in support
  • Enhanced collaboration among team members and families
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This will enable us to consolidate our foster care workflows into one platform, such as onboarding families, rather than use different software for everything.

Matt Welch, Application Specialist, Lutheran Social Services of the South

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Our families were able to log in, navigate, and complete tasks without even leveraging a user guide. They reported that it was very intuitive.

Trisch Edmonds, Director of Social Service Informatics, Blair

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I’m most excited about time efficiencies for staff that the portal brings. Not having to upload as many documents because they’re entered directly into the portal by the family and routed to the EHR... I would say the platform cuts documentation time in half with full adoption.

Shannon Caton, Director of Data Services, Emberhope

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Child and family services FAQs

Ready to learn more?

See the mobile foster care portal in action with secure, efficient and accurate messaging between the provider, applicants and the families.

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