Supporting Community-Based Providers with Innovative Healthcare Software Solutions
We deliver an integrated platform of healthcare technology and services to community-based care providers, helping to simplify workflows with the goal of improving outcomes for those they serve.
Equipping community-based healthcare providers with software solutions tailored for integrated, whole-person care
Helping people live better lives sits at the center of our mission at Netsmart. We're more than just another healthcare IT company - we're an organization dedicated to enabling person-centered care with data solutions, automation, and beyond. Through robust, cloud-based healthcare software, we help simplify workflows for community-based healthcare providers. These powerful, yet intuitive technologies enable providers to focus on delivering quality care to those who need it.
Empowering our healthcare provider communities
Netsmart serves Human Services, Post‑Acute, Public Sector, Physical Therapy and PALTC organizations doing essential, high‑impact work every day. Their environments are complex, regulated and deeply human, which is why Netsmart software and solutions are built to be reliable, adaptable and purpose‑driven. These communities matter to us because their success directly impacts lives.
Click through the communities below to learn more!
Explore purpose-built electronic health records (EHRs) and care management software tailored for human services.
Human services organizations face rising demands and increasing complexity across the care landscape. Netsmart delivers integrated EHR and care coordination solutions tailored to the needs of providers serving Behavioral Health, Intellectual and Developmental Disabilities, Child and Family Services and more. Our human services software supports value-based care, simplifies workflows and gives teams near -real-time access to the data they need, reducing administrative burden and supporting outcomes.
Post-acute care is more complex than ever. Staffing is stretched, reimbursement is tightening and disconnected systems can’t keep up.
To meet today’s demands, providers need more from their technology: more efficiency, more insight and trusted solutions to help navigate change. Netsmart post-acute software offers one integrated platform built for the full post-acute continuum, streamlining care delivery, simplifying reimbursement and enabling data-driven decisions across home health, hospice, palliative care and senior living settings.
Public sector healthcare agencies face unique challenges every day. Netsmart public sector software simplifies that complexity with an integrated platform designed to support the diverse populations you serve.
Whether at the state, county or local level, our person-centered platform brings together care delivery, regulatory compliance and financial operations–all in one place. With advanced data tools and interoperability capabilities, we can help improve access to care and ensure smoother transitions of care across systems and services.
Physical therapists have their fair share of clinical obstacles. Netsmart outpatient rehabilitation EMR technology handles these challenges with capabilities designed specifically for PT providers.
TheraOffice physical therapy software helps clinicians manage documentation, scheduling, billing and reporting all in one fully integrated EMR system. Built for flexibility, this ONC-certified technology supports solo practices, multi-location groups, and large organizations needing a custom solution. From evaluations to billing, TheraOffice helps keep your PT clinic on track.
From aging populations to shrinking workforces, geriatric care organizations understand the challenges they face. Netsmart post-acute and long-term care (PALTC) EHR and practice management software is designed to help providers adapt to a changing geriatric care landscape.
GEHRIMED supports PALTC providers with simplified workflows that enable scheduling, documentation, billing and reporting. By addressing pain points for PALTC practitioners, this geriatric EHR software allows clinicians to focus on delivering quality care.
The Netsmart CareFabric® Platform
The Netsmart CareFabric platform serves as the framework of integrated care solutions and services available to community-based care providers. It encompasses our entire spectrum of healthcare software tools, weaving a web of interconnected solutions to optimize every facet of the care and services they deliver.
- CareRecord™ solutions are tailored EHRs designed to meet the specific needs of human services, post-acute, physical therapy and geriatric care communities.
- Workforce Management tools support staff optimization, team engagement and productivity, keeping your team on the same page and enabling care providers to be available for those who need them.
- CareGuidance™ Solutions extend the capabilities of the EHR platform with integrated solutions like interoperability, care coordination, data analytics, virtual care, consumer engagement and communications with help from advanced data and AI technologies.
- Data Solutions dive deep to find helpful insights, supporting compliance, operational efficiency, clinical workflows, outcomes and decision-making along the way.
- Plexus™ Services help establish the infrastructure and professional assistance organizations need to build up their IT, compliance and revenue cycle management operations.
- Care Administration covers the broad and varied logistics on the business side of healthcare: revenue cycle management (RCM), collection management, payment portals, clearinghouse and more.
- Population Health Management helps coordinate patient journeys using interoperability, care coordination, referral management, health status monitoring and secure messaging.
Make AI in healthcare meaningful
AI and automation in healthcare are more than just buzz words—they’re essential tools for delivering meaningful care. By automating repetitive tasks, accelerating documentation and offering insights, AI has the power to both reduce the burden on providers and help teams target better outcomes for patients.
At Netsmart, our approach to Augmented Intelligence (AI) is guided by thought leaders in both healthcare and technology to focus on augmenting – rather than replacing – human capabilities. We call this our Meaningful AI strategy, which can be described using the framework of the AI Trifecta: empower staff, simplify reimbursement, optimize processes. Our AI and automation solutions work together to operationalize the Trifecta, allowing providers to focus on delivering quality, meaningful care to their communities.
Learn how AI and automation transform care
Recent articles from the newsroom
Netsmart Launches AlphaCoding, AI-Powered Coding Tool with Embedded Coding Assistant
Netsmart Celebrates Client Impact and AI-Driven Transformation of the CareFabric® Platform at CONNECTIONS2025
Hospice of the Western Reserve Selects Netsmart to Enhance Care Delivery for Hospice and Palliative Care
Netsmart Advances Decade-Long Commitment to Interoperability Through Qualified Health Information Network® (QHIN™) Designation
AccentCare Selects Netsmart to Enhance Value-Based Care and Drive Population Health Initiatives
Netsmart Announces Bells™ Quality Coach and Automation Innovations of the CareFabric® Platform
Netsmart Ranked #1 EHR, RCM and PM Vendor by Black Book Research
Year-after-year, Netsmart is the highest-rated technology vendor for the community-based care providers we serve. The Black Book awards encompass top recognition for our EHR platforms, revenue cycle and practice management, telehealth, interoperability, patient engagement and analytics. Netsmart received a total of 28 awards in behavioral and mental health; geriatrics and long-term/post-acute care; home health and hospice; physical therapy and rehabilitation; care coordination; population health management and value-based care technology.
Learn more about this industry-leading awardFrom the CareThreads Blog
HTI-1 Updates: What It Means for PALTC Practices
Monday, May 11 | Interoperability
The new HTI-1 health certification and interoperability standards require a range of EHR adjustments for PALTC practices.
More
Curbside Care: How Mobile Mental Healthcare Is Rewriting Public Health
Thursday, April 30 | Thought Leadership,EHR Solutions and Operations
The growth of mobile healthcare is now one of the more striking trends in American public health. It’s a movement quietly reshaping how communities respond to crisis, deliver preventive care and close stubborn gaps in health equity.
More
Rethinking Workforce Investment, Technology and the Future of Direct Support in IDD
Tuesday, April 28 | Human Services,Thought Leadership
At the 2025 IDD & Autism Leadership Summit, industry leaders discussed the current crisis faced by direct service providers (DSPs) on the frontline of IDD and autism care and how organizations can best support them.
MoreFrequently Asked Questions
The main difference between an electronic medical record (EMR) and an electronic health record (EHR) is that the latter collects and carries data throughout the patient’s entire health and wellness journey. While both record health information digitally for ease of access, EMRs typically serve a single organization and do not follow the patient. By contrast, an EHR encompasses a patient’s entire wellness profile, from annual medical checkups to therapy visits and even hospice and palliative care.
Among the major advantages of an EHR over an EMR is interoperability: the ability for health record data to move across technology platforms, organizations and state lines to help inform providers and support person-centered care.
Netsmart supports revenue cycle management (RCM) for community-based care providers with solutions and services ranging from back-office billing, insurance and denial management to advisory services, credentialing and auditing. Solutions like AlphaCollector collection automation and RevConnect claims management, Netsmart helps organizations keep their revenue cycles efficient and orderly.
Netsmart offers EHR solutions certified under the Assistant Secretary for Technology/Office of the National Coordinator for Health Information Technology (ASTP/ONC) for Certification Program.
ASTP ONC certification clarifies that an EHR adheres to the strictest guidelines and best practices established by the Secretary at the Department of Health and Human Services (HHS).
Netsmart is more than just an interoperability participant; we’re an interoperability pioneer. Namely, Netsmart is a founding member of the Carequality public-private collaborative interoperability network. Netsmart has also gained distinction as the first EHR designed specifically for human services and post-acute to become a Designated Qualified Health Information Network® (QHIN). Both milestones show how Netsmart acts as a leader in the interoperability space while advancing secure, compliant data sharing that helps inform care across organizations, state lines and disciplines.