The people you serve are your number one priority, you are ours

Skilled application support for all of your healthcare technology solutions

Application Management Services

Eliminate the ongoing need to hire, train and retain scarce technology talent with our application management services. Gain access to a virtual team of application specialists with unique clinical and billing knowledge of Netsmart electronic health records (EHRs), reporting solutions and more. Beyond Netsmart solutions, we also support other EHRs and additional applications (database, web, Microsoft®, etc.).

Get skilled expertise to help support your team and maximize your EHR investment where you need it most. Our flexible portfolio gives you the right technology talent and solution alignment to support the care you provide.

Why choose Netsmart Application Management Services?

"With Netsmart, we gained a teamed of liscensing, administrative, billing and technology specialists to help us improve the way we operate across the entire organization." - Villages of Indiana — *Learn how Netsmart services helped create a "mobile office" for staff providing care in the field and improved monthly reporting so children could be placed in foster homes faster.*

Managed Services Woma working at a Desktop to manage a Post Acute Healthcare Clinic

Application Management Services

Application support for your healthcare technology solutions

Eliminate the ongoing need to hire, train and retain scarce technology talent.

Capacity to handle EHR configuration and expansion
Eliminates need for continual investment in training of application support staff

AT A GLANCE

Key benefits

Consistent capacity to handle configuration changes, report and forms development and program expansion of EHR solution
Reduces risk of attrition for high-demand skill sets
Eliminates need for continual investment in training of application support staff

Scope of services

Flexible application support to meet the needs of your organization
Knowledgeable, U.S.-based team of EHR specialists highly experienced in EHR optimization
Assigned team lead to manage service requests, budget, timelines and service delivery
Release management and testing services to include evaluation, coordination, testing and production implementation of system revisions
Advanced data support for EHR data and analytic mapping, reporting, population health management and other healthcare-related data projects
Flexible and custom training services for end users and/or system administrators that address scheduling needs, learning styles and workflows unique to the organization

Clients

For Application Management Services

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery.

Autism

Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism.

Behavioral Health

EHR technology and solutions allow public sector agencies to connect with providers across care settings, make the most of shrinking budgets and improve delivery of care.

Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings.

Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

Home Care

Our home care EHR helps you manage the complexity to connect to the rest of healthcare, automate time-consuming processes, and improve communication with your care team in one simple-to-use solution.

Hospice

Our hospice EHR helps you provide high-quality care and support to the whole person with an easy interdisciplinary care team tool. Help patients get their care faster and understand their options as they present themselves today.

Inpatient Psychiatric Facilities

From intake to discharge to after care, our inpatient EHR technology gives you access to the information you need to ensure smooth transitions and deliver whole-person care.

Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

Intellectual and Developmental Disabilities

Our IDD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

Medication-Assisted Treatment

Our medication-assisted treatment software will help you centralize care delivery, so you can help individuals on their road to recovery.

Palliative Care

Our ONC-certified palliative care software helps you optimize quality of life by anticipating, preventing and treating patients throughout the continuum of illness. We reduce manual tasks and paperwork while facilitating patient autonomy, access to information and choice.

Pediatrics

Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.

Private Duty

Our private duty software offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting.

Public Health

Developed specifically for public health clinics, Netsmart solutions offer integrated clinical and financial management features, and support public health initiatives, such as immunization, family planning, STD/HIV, communicable diseases and more.

Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities.

Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

Vital Records

Validate, register and issue records electronically. Netsmart vital records solutions streamline data transfer with federal agencies and other state agencies, such as immunizations registries and HIEs.

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them.

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles.

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services.

Villages of Indiana

“Our Netsmart adviser not only had expertise with the EHR, but she also understood foster care; with Netsmart, we gained a team of licensing, administrative, billing and technology specialists to help us improve the way we operate across the entire organization.”

Brenda Chapin - Villages of Indiana