Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Plexus Cloud Icon

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. More

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes More
IT managed services

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. More
Learning Services Icon

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. More
Revenue Cycle Management Icon

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. More
Implementation Consulting Icon

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. More

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."
Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

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Outpatient rehab and physical therapy clinicians are finding ways to save time and reduce administrative burdens around note taking with help from AI and automation.

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In Case Your Missed It: Recap of AlphaCoding Webinar

Why Human-Centered AI Matters in Modern ICD-10 Coding

Thursday, February 26 | Revenue Cycle/Billing

As healthcare organizations seek to maintain coding accuracy and compliance while managing productivity demands, interest in AI-supported medical coding solutions like AlphaCoding has grown rapidly.

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7 Medicaid Eligibility Changes in 2026

7 Medicaid Eligibility Changes Human Services Leaders Must Prepare For

Thursday, February 19 | Human Services,Revenue Cycle/Billing

During our recent "2026 Eligibility Must Knows for Human Services" webinar, we covered what may be the most consequential eligibility shift since Medicaid expansion.

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