Expert services and support for technology, business processes and more

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve.

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them.

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles.

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions.

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services.

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

From the CareThreads Blog

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Part 2: The Development of Peers in the United States and Other Regions of the World

Thursday, August 11 | Human Services,Thought Leadership,Value-based Care

In our recent blog, Origins of Peer Support for Individuals with Mental Illness, we discussed how the value of peers in support of the mentally ill has been recognized for a very long time, but its popularity varied since its first reported use in France in the 1800s. The voices of those with serious mental illness were finally being heard, helping change attitudes from professional protectiveness to “Nothing about us without us.” In this section we will discuss the more recent history of peers in the United States and how the growth of peer support varied between different countries.

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Part 1: Origins of Peer Support for Individuals with Mental Illness

Thursday, July 28 | Human Services,Thought Leadership,Value-based Care

Peers have gained increased visibility and prominence in today’s behavioral health system. In this six-part blog series, we will discuss how the peer movement evolved in mental health and substance use care. We will also share the current state of the peer movement and what the future looks like for these services. In the first part of the series, we begin by looking at the interesting history of peer support for individuals with mental illness that dates back more than 200 years.

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Unlocking Success in Palliative Care for Providers and Patients

Thursday, July 21 | Thought Leadership,Post-Acute Care,Value-based Care

Palliative care has seen tremendous growth as providers have begun to unlock the keys to profitability through value-based contracts. Now considered one of the highest demand and most needed services in the post-acute care continuum, industry leaders unpack the skills need to expand service lines, an advanced technology platform, interoperability, and pursuing a value-based contract to improve patient care and reduce costs.

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