Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."

Shelly Miller - Chief Financial Officer, Willow Health Care

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From the CareThreads Blog

Navigating HTI-1: What Rehab Therapy Practices Need to Know

Navigating HTI-1: What Rehab Therapy Practices Need to Know

Friday, June 19 | Interoperability

The new Health Technology Interoperability (HTI-1) framework has arrived, and it marks significant changes for how rehab therapy practices must capture, share, and utilize data. With the 2015 Edition gone, physical therapists and rehab practices have fresh regulatory requirements to consider—and they carry new implications for participating in value-based care, meeting Promoting Interoperability Standards and delivering more connected patient care.

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The Three Pillars of a Sustainable Healthcare Revenue Cycle

The Three Pillars of a Sustainable Healthcare Revenue Cycle

Thursday, June 04 | Post-Acute Care,Thought Leadership

For many healthcare leaders "billing" is viewed as a back-office function. It is often treated as the final step to resolve issues that began weeks or even months earlier. In today's complex regulatory and reimbursement environment, this approach is no longer sustainable. Treating the revenue cycle as a siloed endpoint can lead to increased denials, delayed cash flow and staff burnout.

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Why Rising Acuity is Exposing the Limits of Fragmented Systems

Why Rising Acuity Is Exposing the Limits of Fragmented Systems

Wednesday, May 27 | Post-Acute Care,Care Coordination,Thought Leadership

Something fundamental has shifted in senior living, and most organizations feel it every day. Residents are delaying move-in and ultimately arriving with more complex needs than many communities were designed to support. Residents and their families still want exceptional hospitality and services. Referring providers and partners expect clinical coordination while payers demand outcomes supported by data. And operators are expected to deliver all three at the same time and at scale.

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