Improve consumer and clinician satisfaction with an effective consumer engagement solution

Consumer Engagement

Netsmart’s user-friendly, web- and app-based consumer engagement solution makes it easy for consumers to participate fully in their care.

The app gives consumers convenient access to their personal health record through a seamless integration to the EHR. Electronic appointment scheduling, reminders, alerts and lab results reduce call volumes and increase appointment attendance and medication adherence.

For clinicians and administrators, the app saves time and offers a complete view of consumer-reported information. HIPAA-compliant direct messaging means quick response to individual needs; telehealth appointments can be launched directly from the solution, enhancing access to care when and where it is needed.


User-friendly app reduces call volumes with electronic appointment scheduling, reminders and alerts.

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Convenient, secure direct messaging drives quick response to individuals’ needs.

Push notifications and reminders increase appointment attendance and medication adherence.

Direct integration with the Netsmart CareRecord automatically incorporates information updates, self-assessments and consent forms into the health record.

See the solution in action

Discover how easy it is to engage consumers in their care and stop wasting time on back-and-forth communications.