Leverage the network for integrated care

CareConnect Inbox

CareConnect™ Inbox supports Direct Secure Messaging, a secure communication mechanism for sending sensitive health information to other trusted parties. While appearing like email, the contents of the message are encrypted. Providers can easily and safely share data with other providers, eliminating the redundancy of diagnostic testing, reducing the cost of care and easing inconvenience for patients and providers alike.

CareConnect Inbox simplifies communication among care team members, as well as between your organization and the larger healthcare ecosystem. Clinicians can Direct Message team members, send referrals and share clinical information from the Netsmart CareRecord.

Direct Secure Messaging

CareConnect

CareConnect™ Inbox

Quickly and securely share data

Provides Direct Secure Messaging within your organization as well as the larger healthcare ecosystem

Easily and safely share data with other providers, eliminating the redundancy of diagnostic testing
Simplify communication among care team members and improve staff efficiency

AT A GLANCE:

Benefits

Quickly and securely exchange referrals with external provider organizations
Achieve efficient population health management and care coordination
Send and receive clinical data, lab results and treatment plans
Remove barriers of siloed healthcare data to see full view of individual

Features

Direct Secure Messaging with thousands of external providers, including primary care, acute care, post-acute, behavioral health, social services and more
Supports the exchange of clinical data in the context of the consumer, including Consolidated-Clinical Document Architectures (C-CDAs), clinical assessments and progress notes
Supports consent management in adherence with federal and state privacy policy standards

Clients

WellPower

For CareConnect Inbox

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery.

Autism

Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism.

Behavioral Health

EHR technology and solutions allow public sector agencies to connect with providers across care settings, make the most of shrinking budgets and improve delivery of care.

Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings.

Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

Hospice

Our hospice EHR helps you provide high-quality care and support to the whole person with an easy interdisciplinary care team tool. Help patients get their care faster and understand their options as they present themselves today.

Inpatient Psychiatric Facilities

From intake to discharge to after care, our inpatient EHR technology gives you access to the information you need to ensure smooth transitions and deliver whole-person care.

Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

Intellectual and Developmental Disabilities

Our IDD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

Medication-Assisted Treatment

Our medication-assisted treatment software will help you centralize care delivery, so you can help individuals on their road to recovery.

Palliative Care

Our ONC-certified palliative care software helps you optimize quality of life by anticipating, preventing and treating patients throughout the continuum of illness. We reduce manual tasks and paperwork while facilitating patient autonomy, access to information and choice.

Pediatrics

Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.

Private Duty

Our private duty software offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting.

Public Health

Developed specifically for public health clinics, Netsmart solutions offer integrated clinical and financial management features, and support public health initiatives, such as immunization, family planning, STD/HIV, communicable diseases and more.

Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities.

Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

Care Coordination

Track services and treatments for individuals across care settings to reduce duplicate services and simplify care transitions with secure data exchange.

Connectivity and Integration

Care coordination solutions connect organizations to a network of providers and support secure data sharing across local health information exchanges (HIEs) and large interoperability frameworks, such as Carequality.

Telehealth Virtual Network

Our telehealth software creates a virtual connected healthcare community that allows organizations to collaborate across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.

Home health care demo: care coordination

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8 Keys to post-crisis virtual care

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Are you delivering person-centered care?

Read the paper now to discover four crucial elements post-acute care organizations need to deliver person-centered care.

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Maximize Success with Performance and Quality Measures

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Discover how human services organizations can evolve and adapt in the changing COVID-19 environment in this paper written in collaboration with OPEN MINDS.

LA County Success Story

The Los Angeles County Department of Mental Health is both a direct service provider and the local mental health plan for the County of Los Angeles. LA County is the largest county in the United States, with a population of about 10 million people in more than 88 cities. In addition, the County Department of Mental Health partners with over 130 contracted providers such as hospitals for behavioral health services.

Personal Enrichment through Mental Health Services

As the receiving facility for Pinellas County, PEMHS processes crisis referrals, as well as discharges to outpatient care. Using CareConnect Inbox, PEMHS went from communicating with other organizations within The Wellness Connection by phone and fax, to a simple digital solution that integrated with their existing EHR.

"We look for ways to use data to drive clinical decision support at the point of care."

Wesley Williams - CIO, Mental Health Center of Denver