Simplify communication among care team members as well as with the larger healthcare ecosystem

CareConnect™ Inbox supports HIPAA-compliant communication for both internal and external delivery through Direct Secure Messaging. Referral coordination, e-faxing capabilities and task management are contained within one easy-to use-solution. Users see an e-mail style interface backed by our state-of-the-art encrypted messaging format. This encrypted messaging simplifies communication among care team members, as well as between your organization and the larger healthcare ecosystem.

Providers can easily and safely exchange data to decrease the likelihood of redundancy in diagnostic testing, help reduce the cost of care and increase convenience for patients and providers alike.

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Referral coordination, e-faxing capabilities, care coordination and task management, all within one easy-to use-solution.

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At a glance

Key features

  • Direct Secure Messaging with thousands of external providers, including primary care, acute care, post-acute, behavioral health, social services and more
  • Supports the exchange of clinical data in the context of the consumer, including Consolidated-Clinical Document Architectures (C-CDAs), clinical assessments and progress notes.
  • Local files can be attached directly to secure messages and referrals to create one easy- to-receive message package.
  • Supports consent management in adherence with federal and state privacy policy standards

Key benefits

  • Securely exchange referrals directly with external provider organizations through the Direct Trust Nationwide Network
  • Support success with care coordination models through efficient population health management
  • Send and receive in real time Continuity of Care Documents (CCDs) which contain clinical data, lab results and treatment plans
  • Keep the longitudinal care record for the patient front and center by removing barriers to siloed healthcare data
Quote Mark

“One of the biggest improvements has been for our primary care folks. They can refer our clients to the local hospital, get a faster appointment for scans and lab work then get a turnaround on those documents back to our EHR. That’s a big time-savings, not only in terms of workflows, but also in the client’s health and well-being.”

Brandon Bradley, Director of EHR, Seven Counties Services

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Make the connection

Connect your internal care teams with external partners, coordinate referrals and manage tasks across providers with this secure, user-friendly solution.

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