Healthcare cloud services for increased security, availability and performance

Plexus Cloud - Hosting

With Netsmart, you can rest easy knowing your data is hosted, managed and protected by healthcare IT experts in our HIPAA-compliant cloud so you can focus on care.

Our healthcare cloud provides peace of mind because we know how to protect healthcare data. Hosting your data and applications in the Netsmart Plexus Cloud means increased security, improved reliability and a better understanding of your costs over time – helping to drive efficiencies across your entire organization.


See why organizations are turning to Netsmart for EHR hosting

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Key benefits

  • Increased security, performance and data management via a single-tenant environment
  • Guaranteed 99.9% uptime accessibility to your data through our service level agreement
  • Reduces risk of data breaches and phishing attacks
  • Ensures accessibility to the latest version of Netsmart software

Key features

  • Redundancy throughout the production infrastructure
  • Two TIER 3 class data centers in separate locations with multiple power and cooling sources
  • 24/7 data availability backed by service level agreement
  • Automatic installation of operating system, database and application software updates
  • Full backup weekly, with incremental backups nightly and production database backup every 15 minutes
  • SSAE18-compliant with annual third-party audit of all security/compliance controls
  • Meets all HIPAA requirements


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Metrocare Services

For Plexus Cloud

Intellectual and Developmental Disabilities

Our IDD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.