Simplify telehealth for consumers, providers and administrators

Netsmart Telehealth® helps increase consumer acceptance because it’s device agnostic. Consumers can join their appointment just by clicking the link in the text message or email.

Automated text message and email appointment reminders manage no shows and create staff efficiencies. The telehealth session on-demand feature allows consumers to get immediate access to care when they need it. Virtual waiting room functionality supports triaging clients, so more critical care requests can be handled first.

Designed for use in healthcare settings, Netsmart Telehealth is HIPAA-compliant, protects personal health information (PHI) and includes reporting capabilities that support response to audits and regulatory requirements.

See how Netsmart Telehealth helps you extend your services and simplify telehealth

Request a Demo Now

At a glance

telehealth phone

For consumers and patients

  • Low bandwidth requirements support access even with weaker internet connectivity
  • Information and reminders in multiple languages
  • Support for on-demand appointments and virtual walk-in clinics
  • No app to download; consumers click a link in a text message to access their appointment
  • Automatic alerts for scheduled appointments and reminders 10 minutes prior
  • Device agnostic

For providers and administrators

  • Reduce no-shows with automated alerts in multiple languages
  • Virtual waiting room allows staff to triage clients awaiting appointments
  • Walk-in clinic functionality provides access to care and increases efficiency
  • Integrated scheduling and billing for services
  • Extensive reporting capabilities support audits and regulatory compliance
  • HIPAA-compliant and protects PHI
telehealth platform
Quote Mark

“One of the biggest sellers for us was the integration with our CareRecord (myAvatar) and the ease-of-use – fewer clicks, less signing on and fewer ways to bypass security measures.”

Katalin Swanson, Senior Clinical Application Specialist, Jewish Social Services Agency


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Ready to learn more?

See how Netsmart Telehealth helps you extend your services and simplify telehealth

Request a Demo Now