Removing barriers to care


Netsmart Telehealth™ is a mobile and web platform that brings healthcare directly to the consumer. By enabling the distribution of virtual clinical services, Telehealth expands the reach of specialized care during times of crisis. Improved care outcomes are achieved with the timely access to high-demand specialties, such as addiction treatment, psychiatry and after-hours access to physicians.

It offers the potential to drastically improve health outcomes and lower costs by allowing organizations to deliver care to any individual in the lowest acuity setting possible.  Telehealth enables collaboration across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.




  • Schedule initial intake or ongoing appointments with existing clients
  • Access and launch a telehealth session from an EHR
  • Document treatment and services and seamlessly bill for services
  • Available on an Android or iOS device
  • Dedicated tablets are available at remote locations (emergency departments (EDs), mobile health clinics and physicians’ offices) to connect individuals with specialists for consultations and assessments


  • Increases provider coverage area by allowing care to be given and received anywhere
  • Enhances client satisfaction and convenience by expanding options for receiving care
  • Removes geographic barriers that can prevent individuals from receiving appropriate treatment
  • Provide a virtual presence in EDs to triage individuals that present with behavioral health and substance use conditions


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For Telehealth