Addiction Treatment EHR Powered by Integrated Technology, Services and Solutions
Our leading EHR software offers an integrated platform across care settings, helping providers improve clinical workflows, boost operational and financial efficiency and drive better outcomes.
Support a whole-person care approach to substance use recovery
The need for addiction treatment has never been greater. To meet the regulatory requirements and growing challenge of opioid and other substance use disorders, Netsmart treatment solutions deliver an integrated approach to recovery, incorporating addiction treatment with mental health, physical health and social determinants of health (SDoH). Our solutions support the full spectrum of addiction treatment, empowering organizations to care for individuals across experiencing substance use, addictions and co-occurring conditions.
Netsmart offers a recovery-focused suite of addiction treatment software that empowers providers to deliver evidence-based care. Leaders across the U.S., including Rappahannock Area Community Services Board, Recovery Resources, Spectrum Health, Rosecrance, Johnson County Mental Health Center and Renfrew Center rely on our addiction treatment EHR to help them track data, manage regulatory requirements and integrate care.
Read how Rosecrance created a care experience
that is more connected, responsive and most
importantly, human by unifying its EHR.
Substance use electronic health record solutions
Operate within the top substance use EHR platform offering a whole-person view of the recovery journey. Netsmart substance use EMR recovery solutions are designed to empower SAMHSA Opioid Treatment Programs and aim to support the unique challenges of medication-assisted treatment (MAT).
- Effectively monitor and exchange data with other provider organizations
- Simplify complex reimbursement structures by automating payments and viewing claim denials
- Monitor and organize patient flow with electronic patient check-in queue
- Support coordinated, person-centered treatment planning across care teams and treatment models
Dispensing and medication management
Safely prescribe medication for opioid use disorder (MOUD) within your own clinical setting through a single platform and a whole-person view of MAT.
- Access DEA compliant reports to support funding, compliance, accreditation and inspection requirements
- Ensure individuals get the right medication at the right time using a SciLog or IVEK Dispensing Pump
- Maintain regulatory compliance for Office-Based Opioid Treatment (OBOT)
- Automate Opioid Treatment Program (OTP) dispensing for both traditional addiction treatment facilities and mobile response units
- Operate automatic OTP inventory updates to allow for efficient, reliable prescription tracking, including supply updates
Augmented intelligence and automation
Our approach to AI and automation in addiction treatment aims to minimize manual, repetitive tasks, so your staff can experience a better work environment and focus on their care mission.
- Cut documentation time with augmented intelligence and built-in clinical management tools like progress notes and treatment planning
- Simplify complex reimbursement structures by automating payments and seeing claim denials
- Organize incoming and outgoing referrals into one AI-empowered solution to help gauge referral sources, patient risk and program performance
See how Netsmart addiction treatment EHR can help staff serve individuals on the road to recovery.
Request a DemoNetsmart ePrescribing and dispensing supports physicians in issuing prescriptions electronically within a secure system designed to connect care teams to pharmacies.
- Support patient safety initiatives
- Help reduce manual entry and medication errors
- Enable reporting capabilities within the platform
- Increase visibility to available patient medication history
- Facilitate coordination between prescribers and pharmacies
The best care for your addiction treatment patients is dependent on your caregivers. To create a work climate that reduces burnout and increases job satisfaction, you need digital tools and technology that make clinicians’ jobs easier.
- Enable field staff to work more efficiently via Electronic Visit Verification (EVV)
- Improve speed to care with digitized EHR
- Maximize the number of visits provided each day with CareRouter
Netsmart offers consumer engagement solutions to support continued treatment and ongoing recovery efforts. Individuals can access digital and mobile resources designed to complement care plans, from evidence-based psychotherapies to mindfulness to telehealth. Providers can track progress and provide the most effective treatment.
- On-demand self-help tools
- Ability for consumers to launch telehealth sessions
- Secure messaging with care teams
- Solutions designed to support engagement, continuity of care and cost management efforts
Predictive analytics is the hidden gem in EHRs that goes beyond basic automation. When providers can gain a comprehensive, longitudinal view of an individual’s entire health journey, coupled with actionable analytics, they can better spot factors that are often complex and indicative of addiction.
- Longitudinal view of physical, behavioral and SDoH history
- Solutions designed to surface potential risk factors and warning signs, including those associated with relapse
- Views that help organizations prioritize outreach and prevention efforts
The Netsmart addiction treatment EHR supports the exchange of medical history and medication information with other connected electronic health records, helping care teams spot and treat addiction. As a designated Qualified Health Information Network® (QHIN™), our technology supports the exchange of high volumes of information and enhanced compliance.
- Ability to receive discrete data from multiple EHRs, integrated into your workflow
- Longitudinal health information available to authorized providers across connected systems
- Tools to make the right consent decisions for client populations while conforming to federal and local regulations
Individuals impacted by addiction often experience other challenges to receiving healthcare, such as transportation and housing instability, lack of childcare and changing job schedules. These factors contribute to missed appointments and gaps in care.
- Virtual appointments, scheduled or on demand, offer appointment flexibility
- Billing and documentation functionality integrated into workflows
- Support for medication-assisted treatment (MAT) protocols within virtual care delivery
- Tools designed to support consumer and family engagement
Enhance health-related decisions with timely access to relevant information to improve care delivery. Netsmart EHRs offer automated workflows that can help detect and prevent substance use. Individual behavior triggers clinical protocols, decreasing risk and reducing administrative burden on staff.
- Survey responses can trigger defined clinical and administrative processes
- Outcome-based alerts disappear when follow-ups or other interventions are scheduled
- Automated screening for potential medication interactions and allergies
- Visibility into recent urinalysis, when available
Every Step Matters in Recovery
This addiction treatment ebook outlines technology solutions designed to assist treatment providers at every stage of the recovery journey.
Download the ebook
Families are getting put back together and people are keeping their jobs as a result of this treatment. They are working, have housing and re-entering into society as a contributing member.
Ann DuMond, Information Systems Manager, Credo Community Center
Sauk County clinicians were able to work with substance use providers and clinics across our community in order to assure care coordination and fluent data sharing.
Sharon Boesl, Deputy Director, Sauk County Department of Human Services
"The ability to quickly process referrals, easily report on how many have been accepted or declined – and why, has completely changed how we manage intake."
Johnathan Miller, CIO, Spectrum Health Systems
"The data tells us that integrated care – treating the whole person – leads to better outcomes and lower costs."
Brandie Williams, Deputy Executive Director, Rappahannock Area Community Services Board
"We needed a system that could keep up with how people actually experience care – not in silos, but as whole people with complex needs."
Denise Popp, Senior Director of Technology, Rosecrance
Read some of our highlighted blogs
Engagement Is Everything: Strengthening Substance Use Recovery Through Connection
Tricia Zerger, Vice President, Human Services Strategy
Exploring how important engagement is in addiction recovery support and what providers can do to further support individuals on their journey.
Read the blog
Advancing Addiction Treatment: Why Evidence-Based Care Needs Technology at Its Core
Tricia Zerger, Vice President, Human Services Strategy
Technology-enabled platforms are helping addiction treatment organizations advance toward consistent, whole-person care delivery.
Read the blog
Whole-Person Care in Action: How Integrated Platforms Are Transforming Addiction Recovery
Tricia Zerger, Vice President, Human Services Strategy
Let’s take a closer look at how whole-person care—supported by a single, unified digital platform—is reshaping outcomes in the field of addiction treatment.
Read the blog
Black Book survey of Mental and Behavioral Healthcare client experience recognized Netsmart as an industry leader for the 9th consecutive year
Learn more about this industry-leading awardAdditional Netsmart addiction treatment EHR resources
County’s Success
Sauk County turned to Netsmart for a unified records system designed to help streamline recovery workflows, strengthen data sharing and enable staff to deliver more coordinated care.
Hospitality House purchased their first EHR within the last decade. Now the organization is expanding addiction treatment and optimizing growth with myEvolv®.
RACSB and Netsmart reduced documentation time, lowered hospital admissions and accessed real-time clinical data to help improve whole-person outcomes.
Empowering Staff and Optimizing State Reporting with Augmented Intelligence
With multiple programs and teams to support, Emergence Health Network prioritized clarity and consistency. Discover how improved system integration helped leaders make more informed decisions across the organization.
High Point Treatment Center (HPTC) turned to telehealth to address serious disruptions in service delivery during the pandemic Recognizing that telehealth was not going away, HPTC choose Netsmart Telehealth as an integrated virtual solution.
This whitepaper details key strategies and solutions designed to deliver integrated care across behavioral health organizations.
Frequently Asked Questions on Addiction Treatment EHR Technology
Netsmart provides an addiction treatment EHR. It’s a recovery-focused suite of solutions that empowers providers to deliver evidence-based substance abuse care and support each person's recovery journey. Our addiction treatment EHR is designed to meet the regulatory requirements and growing challenges of opioid and other substance use disorders. We aim to facilitate an integrated approach to recovery, incorporating addiction treatment with mental health, physical health and SDoH.
In providing a centralized, consolidated patient view across care settings, our addiction treatment EHR solutions boost operational and financial efficiencies for better outcomes. The solutions support SAMHSA Opioid Treatment Programs and address the unique challenges of medication-assisted treatment (MAT) programs. Abstinence-based treatment models are also integrated to effectively address recovery and prevention. Similarly, our consumer engagement solutions for continued treatment help prevent relapse.
Sharing medical histories and medication lists among substance use disorder health care providers greatly supports the accuracy and effectiveness of care. The interoperability and data exchange capabilities of an EMR or EHR are the technical means of sharing this information. Therefore, substance abuse treatment software will likely be much more effective with robust interoperability and data exchange in place. That’s why we stand behind our addiction treatment EMR and EHR solutions at Netsmart.
Some of the benefits of using our addiction treatment EHR include:
- Improved patient care
- Increased efficiency
- Better communication
- Improved data management
- Increased compliance
When evaluating the best addiction treatment EHR for your organization, you should look for a solution designed specifically for substance use disorder (SUD) treatment. One that supports the full recovery journey while improving care coordination, efficiency and compliance. Key features to prioritize include:
- Integrated, whole-person care coordination
- Interoperability and secure data exchange across providers and care settings
- Medication management and support for MAT/MOUD workflows
- Configurable clinical documentation and treatment planning
- Telehealth and consumer engagement tools
- Analytics and reporting to support outcomes and value-based care
- Compliance support for HIPAA, SAMHSA and state requirements