Netsmart earned 14 overall awards for top client-rated Black Book Market Research recognition

Black Book survey ranks Netsmart as the top performing technology platform across both human services and post-acute care settings. The survey polled more than 21,000 healthcare executives, physicians, clinicians and staff about client experience, loyalty and customer satisfaction among more than 40 technology vendors serving community-based organizations. Our clients recognized our strategy and voted Netsmart as the innovation leader for behavioral health and post-acute care providers.

Full List of Netsmart Black Book awards:

Top Client-Rated Patient Health Data Management and Administrative Processing Technology

Top Client-Rated Interoperability, Care Coordination and Connectivity Technology

Top Client-Rated Population Health and Analytics Technology

Top Client-Rated Mobility and Telehealth Technology

#1 Top Overall Behavioral Health EHR Vendor

#1 Human Services & Government Agencies

#1 Inpatient Psychiatric Facilities

#1 Outpatient Providers & Physicians

#1 Substance Abuse & Addiction Treatment

#1 Top Overall Post-Acute EHR Vendor

#1 Home Healthcare

#1 Hospice & Palliative Care

#1 Post-Acute, Sub-Acute and Rehabilitative Care

#1 Senior and Assisted Living Communities


“To be named the top technology vendor for both human services and post-acute communities is a reflection of the collective efforts of our client partners and Netsmart associates working together to achieve success in value-based care delivery. By leveraging our shared talents and expertise, we have developed innovative solutions and services that genuinely meet the needs of coordinating care in an ever-evolving healthcare landscape. ”

– Mike Valentine, Netsmart CEO