Healthcare billing and collection services that improve cash flow and enhance profitability

Billing and Collection Services

It’s no secret provider reimbursement is changing across healthcare. Protecting your cash flow in this new climate calls for fully re-evaluating how you manage your organization—from financial to operational and technical areas. Is your business office ready to take on the additional administrative tasks required as new payment models roll out? Could additional resources help supplement your team?

Having skilled resources who understand billing, claim analysis and submission, payer interaction, accounts receivable management and cash posting can be invaluable. Our billing and collection services deliver flexible, skilled expertise when you need it.



Key benefits

  • Expertise in billing for behavioral health, post-acute and social services
  • Proven ROIs to help increase financial performance
  • Reduced staffing costs and personnel concerns
  • Increased cash and timely payment of claims

Scope of services

  • Well-trained and experienced revenue cycle and billing professionals
  • Skilled proficiency with Medicaid, managed Medicaid, Medicare and commercial payers
  • Uses organization’s existing EHR to maintain data integrity and provide a single source of truth
  • Practice management assessment to ensure optimal workflows
  • Defined and documented processes and procedures
  • Payer management to facilitate communication and claim response
  • Weekly/monthly executive dashboard review meetings
  • Assigned team lead and associates overseeing all aspects of RCM services delivery


Metrocare Services
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For Billing and Collection Services

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery. 

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Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism. 

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Behavioral Health

EHR technology and solutions allow public sector agencies to connect with providers across care settings, make the most of shrinking budgets and improve delivery of care.

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Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings. 

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Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

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Home Care

Our home care EHR helps you manage the complexity to connect to the rest of healthcare, automate time-consuming processes, and improve communication with your care team in one simple-to-use solution. 


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Our hospice EHR helps you provide high-quality care and support to the whole person with an easy interdisciplinary care team tool. Help patients get their care faster and understand their options as they present themselves today. 


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Inpatient Psychiatric Facilities

From intake to discharge to after care, our inpatient EHR technology gives you access to the information you need to ensure smooth transitions and deliver whole-person care.

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Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

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Intellectual and Developmental Disabilities

Our I/DD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

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Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

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Palliative Care

Our ONC-certified palliative care software helps you optimize quality of life by anticipating, preventing and treating patients throughout the continuum of illness. We reduce manual tasks and paperwork while facilitating patient autonomy, access to information and choice. 

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Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.  

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Private Duty

Our private duty software offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting. 

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Public Health

Developed specifically for public health clinics, Netsmart solutions offer integrated clinical and financial management features, and support public health initiatives, such as immunization, family planning, STD/HIV, communicable diseases and more.

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Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities. 

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Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

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State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

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Revenue Cycle Management

From resourcing to complete back office support, flexible healthcare revenue cycle management services and technology solutions help you reduce costs and improve the bottom line.

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"Reaching out to Netsmart has been by far the best decision that we have ever made! We are seeing a significant increase in our cash posting, which in return has decreased our AR."
Debbie Keller - Regional West Home Care and Hospice