September 30, 2021

Powell Recovery Center Chooses Netsmart: Advancing EHR Platform to Better Serve Public Health and Combat Opioid Crisis

Netsmart Media Contact:
Vince Koehler


OVERLAND PARK, Kan., Sept. 30, 2021 Powell Recovery Center, a leading substance abuse treatment provider in Baltimore has chosen Netsmart to advance their organization’s technology platform to better serve public health and help the community overcome the nation’s rising opioid epidemic. Through this partnership, Powell will implement a variety of solutions and services of the Netsmart CareFabric® platform and replace their long-term electronic health record (EHR) across the non-profit to improve outcome-driven approaches to recovery.

“Changing the perception of addiction treatment and the programs we provide for our clients is important to our mission, and together with Netsmart, we can better utilize innovative technology to deliver more data and improve results for those we serve,” said Powell Recovery Center President & CEO Kim Wireman, LCSW-C, LCADC.

Powell Recovery Center provides a variety of services to fit an individual’s needs including on-demand care, substance abuse, mental health, psychiatric rehabilitation programs, outpatient services, suboxone maintenance, ancillary and dual diagnosis services to provide a comprehensive approach to treatment. The physicians and staff use a patient-centered approach to treatment, ensuring recovery is within reach for each client. Powell’s treatment on-demand services has improved access so that more than 95% of clients are scheduled for admission within 24 hours of their needs being evaluated and connecting them to the appropriate resources and services to ensure a healthy recovery.

“It was important for us to find a partner who provides one platform with a full suite of solutions and services that can be easily adapted and grow with us as we continue to expand our client treatment services and grow our staff. Netsmart has a great understanding of where the market is headed, and we want to strategize with them on the best technology options for our patients while providing meaningful and measurable outcomes,” said Powell Recovery Center COO Kim Smith, CSC-AD.

Powell will utilize the industry-leading Netsmart network comprised of more than one million individual providers, coupled with the Carequality framework, which includes 600,000 providers to connect to more than 91,000 organizations across multiple care venues. The myAvatar integrated EHR is designed to meet the clinical needs of organizations providing addiction treatment and behavioral health services across a comprehensive continuum including medication-assisted treatment for opioid addiction.

In addition, myAvatar offers robust clinical, financial and operational features; care coordination across programs, providers, and communities; and aligns with Powell’s clinical and growth strategy. “We treat 3,500 individuals annually and through our partnership, we can use the data to make a big difference. The advanced technology platform has easy-to-use functionalities and features driving efficient clinical workflows. With powerful reporting we can measure outcomes that are keeping those that we serve in recovery and provide our patients with the personalized treatment they need to achieve their optimal level of well-being,” explains Wireman.

“We are committed to our partnership with Powell Recovery Center and providing the technology needed to address the daily challenges of treating individuals with an opioid addiction,” said Netsmart CEO Mike Valentine. “The road to recovery for opioid addiction requires a team effort providing personalized care with physicians, counselors and licensed clinicians. Our goal to digitize our client’s entire enterprise is to streamline processes, empower workflows and bring to light key public health information to make a powerful difference for those Powell serves.”


About Powell Recovery Center

For the last three decades, Powell Recovery Center has been a hub for alcohol and drug treatment within the Baltimore city area. Our staff of mental health and substance abuse professionals stand by ready to provide immediate treatment. We are one of the largest alcohol and drug treatment facilities in Baltimore and are proud of our "Treatment on Demand" services. This means most clients will be scheduled for admissions within 24 hours after the first call to Powell.

Powell Recovery Center is a proud member of the Baltimore community. We strive to make a positive impact on the areas where we work. Contact Powell Recovery Center should you have any questions or comments. Visit to learn more.

About Netsmart

Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which is comprised of home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,400 associates work hand-in-hand with our 680,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on our CareThreads Blog, LinkedIn and Twitter, like us on Facebook or visit us on YouTube. Netsmart is pleased to support the EveryDayMatters® Foundation, which was established for behavioral health, care at home, senior living and social services organizations to learn from each other and share their causes and stories.