How to Transform Communication with PALTC Providers and Patients 

Communication plays as crucial a role in post-acute long-term care (PALTC) as care itself. With quick and easy access to health information, providers can make confident, informed decisions while recipients and their loved ones can gain clarity and ownership over the process. 

Patient and provider access to health information matters. For providers, it shows a complete physical and mental health profile, allows for collaboration with clinicians across multiple organizations and strengthens compliance practices that lead to reimbursements. For patients and their support networks, it provides better ownership over the health journey and confidence in decision making. 

Yet building a strong communication infrastructure in geriatric care settings is often easier said than done. The key to success? Choose a geriatric electronic health record (EHR) platform with helpful communication portals for clinicians and patients alike. GEHRIMED®—an EHR designed specifically for PALTC—offers just that.  

CareConnect Inbox: Your Geriatric Care Clinician Portal  

Geriatric care providers can get bogged down when communication stalls. Whether through difficulty reaching other providers or delays in receiving patient health information, inefficient communication can become a roadblock to quality care. 

CareConnect Inbox solves the problem of fragmented clinical communication with ONC-certified standards. The clinician portal communicates directly with the ONC DirectTrust platform, which supports interoperability and helps build a complete patient information profile. Throughout transitions of care, referrals, clinical messaging, group messaging and more, CareConnect Inbox empowers PALTC providers to make confident decisions.  

MyHealthPointe: Patient Portal and Telehealth 

Clear communication is just as important for PALTC patients as it is for providers. Without it, care recipients and their support communities may experience frustration and confusion—or even feel they have no ownership over their care.  

An easy, intuitive patient health portal like MyHealthPointe goes a long way toward solving this problem. MyHealthPointe integrates with GEHRIMED, offering simplified access to essential health information and communication with care providers. Viewing health records, messaging clinicians and requesting appointments becomes quick and intuitive.  

Empowering PALTC Patients and Clinicians with Effective Communication 

These tools work to lessen the barriers in communication among providers, patients and their support systems. By embracing interoperability and patient-centered care, PALTC providers can find themselves with improved communication and care coordination along with reduced costs and fewer redundant procedures. 

Ready to learn more? View our webinar, Unlocking Care Coordination: How CareConnect Inbox and myHealthPointe Transform Communication, to explore these tools in greater detail or contact us to schedule a demo.