Plexus™

Expert services and support for technology, business processes and more

Plexus™

Expert services and support for technology, business processes and more

Technology support and consulting services for human services and post-acute care providers

Plexus Services

You deliver care by developing and documenting care plans and coordinating services. For everything else that keeps your organization going – IT support, ensuring high availability of technology, handling complex billing issues, maximizing the functionality of your EHR and other solutions – you can rely on Netsmart.

Plexus Services help organizations prioritize care over technology and administrative tasks. From managing your EHR and business applications in our healthcare cloud, configuring your solutions to support new business requirements or goals, or conducting training, we provide the services, guidance and expertise you need.

Cornerstones of Care

In this section

Plexus Cloud Icon

Cloud Hosting Services and Solutions

Keep information safe and secure with healthcare cloud services. Services span a full range of security, compliance and maintenance, so you can focus on improving the health and well-being of the people you serve. Read the blog
Icon of a clipboard representing OASIS accuracy and coding services - Healthcare Consulting — Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes.

Compliance and Optimization

Services and expertise that guide healthcare organization in change management, financial performance and clinical outcomes Read the blog
IT managed services

Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them. Read the blog
Learning Services Icon

Learning Services

Maximize your technology investment with a range of EHR training options to help your staff build the skills they need to be successful in their roles. Read the blog
Revenue Cycle Management Icon

Revenue Cycle Management

Reduce costs and improve your bottom line with comprehensive and flexible healthcare revenue cycle management services and solutions. Read the blog
Implementation Consulting Icon

Solution Delivery

Optimize business workflows and processes, implement best practices and receive ongoing support to reconfigure systems for maximum efficiency with Netsmart healthcare management consulting services. Read the blog

"It is well worth the money to spend time with the experts at Netsmart to review what we use, how we use it, and how we can do better."
Shelly Miller - Chief Financial Officer, Willow Health Care

Read the Willow Health Success Story

From the CareThreads Blog

Accelerate Revenue Cycle Efficiency in Outpatient Rehab

Thursday, July 09 | Revenue Cycle/Billing,EHR Solutions and Operations

Fragmented payer requirements, manual workflows, staffing challenges—outpatient rehabilitation clinics have their fair share of challenges to work through when it comes to revenue cycle management. With an increasingly complex reimbursement environment, providers are finding it more difficult to achieve financial stability. The solution? Outpatient rehab clinics need integrated clearinghouses that manage claims, remittances and eligibility within a single solution.

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OASIS and Coding Alignment Avoiding the Pressure Points That Create Compliance Risk

OASIS and Coding Alignment: Avoiding the Pressure Points That Create Compliance Risk

Wednesday, July 08 | Post-Acute Care,Thought Leadership

As coding guidance, OASIS requirements and value-based purchasing expectations evolve, even experienced clinicians can run into areas where the right answer isn’t always obvious. Understanding where documentation challenges happen can help organizations manage risk and streamline consistency.

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Why Meaningful AI Matters

5 Reasons Why Meaningful AI Matters in Healthcare

Monday, June 29 | Thought Leadership,Human Services,Post-Acute Care

AI represents a turning point for healthcare but its impact depends on intentional leadership, implementation and adoption. The organizations that succeed will be those that move beyond experimentation and focus on purposeful implementation.

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