Thursday, April 19 | Post-Acute Care, Thought Leadership, Care Coordination

Experts in Home Health Give Thoughts and Advice for 2018 - Part 7

By Teresa Craig, Director Client Strategy

In our previous edition, Home Care Sales’ Melanie Stover contributed her thoughts about the value of referral relationships for home health agencies. In today’s post, our very own Teresa Craig reflects on why home health agencies should focus being able to show their value to partner providers in order to be considered to provide home care to individuals who would benefit most.

Understand the Needs of All Stakeholders

 Home care agencies need to become more a part of the communities they serve. Partnerships with other care providers are critical to the continued success of agencies all over the country. We are such a small portion of the overall care continuum, we have to be the best possible partner for the hospitals, physicians and other community providers. Home care leaders need to understand the regulatory and community issues that drive decision making for other providers and reach out to help them.

We must also understand how we can be a better partner by helping reduce the workload for others. When we can go into a hospital and share data that shows minimal returns to the hospital by our patients, we gain momentum in discussing how we can work together more often. Once we become viewed as a solution to difficult situations, we become better partners and will be called upon to help.

We must learn to leverage our own information so we know the impact of the services we provide. And, we need to share the important results with our own staff. Often they are not aware of the importance of their services. Once we share information about patients who were able to remain at home due to our care, it becomes more important to our staff to respond and assure other patients remain at home. We should not assume our staff understands how important it is to keep people at home or the difference it can make to our reimbursement and their future opportunities.

We also need to be sure we understand the claims data we are sharing with CMS. Many programs do not realize how important that data is in evaluating the quality of our programs. Sometimes it becomes just the claim or making sure we get paid the most we can, when in fact, it is a representation of quality care.

Home care should grow over the next few years as the baby boomers age and definitely wish to receive care at home. We have to make sure we are immediately considered by the community so they have the opportunity to stay home as long as possible.

Coming up on CareThreads, we’ll bring our Experts in Home Care series to a close with Netsmart Senior Vice President Dawn Iddings as she focuses on being a solid referral partner with healthcare networks. Join us next time!

 

 

 

Meet the Author

Teresa Craig Blog Photo
Teresa Craig · Director Client Strategy

Solutions and Services

From the CareThreads Blog

How Technology Drives Game-Changing Workforce Satisfaction

Thursday, January 26 | Thought Leadership,EHR Solutions and Operations,Care Coordination

EHRs have evolved to serve as a foundational launching point for integrated, coordinated healthcare. Hear how county providers can optimize the capabilities of their EHRs to help recruit and retain high-quality clinical, financial and operations staff to support overall workforce improvements.

More

NAHC President Bill Dombi Shares 2023 Industry Outlook

Wednesday, January 25 | Thought Leadership,Post-Acute Care,Value-based Care

From workforce issues to value-based reimbursement models and legislative & regulatory change, there is plenty for hospice and home care agencies to keep an eye on in 2023. The National Association of Home Care & Hospice (NAHC) President Bill Dombi discusses the trends of the new year and offers his expert advice on how to navigate the coming months.

More

The Future of CCRCs: Success for 2023 and Beyond

Tuesday, December 20 | Thought Leadership,Post-Acute Care,Value-based Care

According to a recent report, there will be a “healthy demand” for Continuing Care Retirement Communities (CCRC). That doesn’t mean there won’t be any challenges. Leaders of these full continuum communities are still dealing with issues like inflation and recovery from the coronavirus pandemic. Senior care expert Eva Bering, MSN, MHA, RN, NHA, shares her thoughts on what leadership and boards of not-for-profit life plan communities need to focus on for future success.

More