Wednesday, November 12 | Post-Acute Care

One Voice for Care at Home: Celebrating Compassion and Connection This November

By Hannah Patterson, VP and GM, Care at Home

This November, Netsmart proudly joins the National Alliance for Care at Home in recognizing National Care at Home Month, an annual observation that unites our community under this year's inspiring theme: One Voice for Care at Home. It is such a critical time in our industry to stand and unite together around the importance of care delivery in the home. For me, it's more than a moment on the calendar. It's a reminder of why we do what we do - and how technology plays a powerful role in bringing care at home to more people than ever before.

National Care at Home Month represents a shared commitment to ensuring every person aging or living with serious illness has access to high-quality, person-centered care, wherever they call home. Throughout November, we honor the compassion that drives this work, the innovation that strengthens it and the collective voice that carries it forward.

One Voice, One Mission: The Power of Coming Together

When we come together under one voice, we amplify the impact of care at home and strengthen the network that supports millions of individuals and families every day.

Across the care continuum, every agency, caregiver, advocate and policymaker plays a role in advancing the same mission—to deliver care that is personal, dignified and easily accessible. By uniting our voices, we can help empower people to live well, wherever they call home & continue home-based care a cornerstone of the healthcare system.

The industry’s next chapter depends on continued, energized advocacy efforts. Our collective strength allows us to advocate policies that protect access, elevate the caregiver experience and promote innovation that benefits those we serve. It reminds us that while our roles may differ, our purpose is shared: to help individuals live well and age with dignity in the place they call home.

This month, we celebrate that shared purpose and the profound difference it makes when care providers stand together, stronger, louder and more connected than ever before.

The following resources are a great way to take action and make your voice heard: The Alliance, Leading Age, NPHI, ADVION.

Advancing the Mission Through Technology

In today’s environment, where clinicians are being asked to do more with fewer resources, your technology should work with your team, not against them. Solutions built with caregivers in mind make it easier to train new staff, reduce frustration and free up time to focus on what matters most: the individuals in your care.

For Monica Escalante, Chief Strategy & Information Officer at Hospice of the Chesapeake, the key to navigating today’s challenges lies in technology that works for caregivers. She explains how the right solutions can boost productivity, reduce costs and help retain staff while advancing the organization’s mission.

From integrated electronic health records to predictive analytics and AI-driven tools, technology serves as a bridge; connecting caregivers, clinicians and families with the information and insights they need to make every interaction meaningful.

At Netsmart, we’ve seen how technology amplifies the human interaction rather than replacing it. A shared digital framework creates visibility across care settings, helps identify risks sooner and helps each patient receive the right care at the right time. Together, innovation and compassion are shaping a stronger, more connected future for continuing to deliver care at home services.

Celebrating the Heart of Care at Home

At the core of every home-based care program are the people who make this mission possible. Their compassion and commitment represent the heart of care at home.

To every caregiver who enters a home, offers a hand to hold or brings comfort in difficult moments, thank you. As a person directly impacted by the quality of care provided to a loved one, your dedication reflects the true meaning of One Voice for Care at Home.

We invite you to get involved this month by sharing your experiences, spotlighting your teams and joining the conversation online using #CareAtHomeMonth, #OneVoiceforCareatHome and #StrongerTogether

 

From the CareThreads Blog

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Tuesday, October 20 | Post-Acute Care,Revenue Cycle/Billing,Thought Leadership

Denials have historically been treated as a billing problem. A claim is denied. The billing team investigates. Someone tracks down documentation, contacts a payer, corrects the issue, resubmits the claim and waits. If the claim is denied again, the cycle starts over. But here’s the thing: once a denial reaches billing, the work is no longer about preventing the issue. It is about recovering from it.

Read the blog
A New National Benchmark for Personal Care Is Beginning to Take Shape

A New National Benchmark for Personal Care Is Beginning to Take Shape

Monday, October 19 | Post-Acute Care,Thought Leadership

A potentially important shift in personal care took effect on July 1, 2026. Under the Centers for Medicare & Medicaid Services (CMS) Medicaid Access Rule, states were required to begin publicly reporting standardized fee-for-service payment information for several home- and community-based services, including personal care, home health aide, homemaker and habilitation services. At first glance, this may look like another technical Medicaid reporting requirement. Its longer-term significance could be much greater.

Read the blog
The Hidden Gaps Driving Audit Risk in Post-Acute Care

The Hidden Gaps Driving Audit Risk in Post-Acute Care

Wednesday, October 07 | Post-Acute Care,Thought Leadership

Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.

Read the blog