Wednesday, November 19 | Post-Acute Care, Care Coordination

Honoring Care at Home Month: A Personal Reflection

By Ashley Hartwigsen, Director & GM, Executive Strategist, Care at Home

As we celebrate Care at Home Month, I find myself reflecting on the journey my family has taken in caring for my grandparents. It’s a story of love, resilience and the profound impact that home health and hospice care can have on families navigating the challenges of aging and illness.

My grandpa lived with Parkinson’s disease, a condition that gradually reshaped his daily life. In the beginning, home health care allowed him to remain in the comfort of his own home where skilled professionals came alongside my mom, my aunt and our family to providthe support he needed. Those visits brought reassurance—not just to him, but to all of us who wanted to ensure he was cared for. As his diagnosis progressed, the need for more consistent support led to a transition into an assisted living facility. This move provided the structure and care he needed while still allowing him to maintain a sense of independence and community. Eventually, as his health declined further, hospice care became the next step. Hospice shifted the focus from treatment to comfort, ensuring his final days were filled with compassion, dignity and peace.

Ashley with her Grandpa

My grandma’s story is one of independence and the longing to remain in her home as she faced the difficult realities of cancer. When her illness progressed, she received hospice care in her home, surrounded by the familiar comforts of her own space while receiving the care provided by skilled professionals who focused on her peace and comfort. Yet, her time in hospice was short because she carried a misguided interpretation of hospice, believing that accepting it meant she had “given up” and was ready for death. This hesitation delayed her access to the full benefits and support hospice could have provided. It’s a misconception many families face, and one that underscores the importance of education and awareness about what hospice truly is and what it can truly provide for not only the patient but the families who care for them. Hospice is not about surrender—it is about living fully in the time that remains

Ashley and her Grandma

Through each stage—home health, assisted living and hospice—our family learned that care is not just about medical services. It’s about meeting people where they arin their journey, honoring their wishes and supporting the caregivers who walk alongside them.

My grandma’s story is a reminder that patients and families should feel empowered and educated to embrace hospice, so their loved ones can experience its full support.  For my grandpa, this meant he always had the support he needed and was never alone. I was blessed to be there when he passed and to witness the reverence and beauty of the chaplain singing hymns as he gracefully passed away. That poignant moment gave me the gift of saying goodbye, while also allowing me to witness firsthand the profound devotion and unwavering dedication hospice providers extend to both their patients and the families they support.

Care at Home Month is a reminder that these services are more than healthcare—they are lifelines for families. The services provide comfort in uncertainty, guidance in difficult decisions and dignity and compassion in life’s final chapter. As I reflect, I am grateful for the caregivers who walked alongside us and supported us. Their work is not just medical—it is profoundly human. And during Care at Home Month, I honor them, my grandparents and all families navigating similar journeys.

 

Meet the Author

Ashley Hartwigsen
Ashley Hartwigsen · Director & GM, Executive Strategist, Care at Home

Communities

Solutions and Services

Offerings

From the CareThreads Blog

Leveraging AI to Reduce Administrative Burden

Leveraging AI to Reduce Administrative Burden

Wednesday, April 08 | Post-Acute Care

Post-acute intake teams often face challenges with fragmented systems and time-consuming processes. AI-powered referral intake technology has the ability to transform workflows. By streamlining intake, minimizing errors and accelerating response times, organizations can stay competitive, manage staff burnout and focus more on patient care.

More
Three EVV Trends Provider and Payers Should Watch

Three EVV Trends Providers and Payers Should Watch

Tuesday, March 31 | Human Services,Post-Acute Care,Thought Leadership

As Electronic Visit Verification (EVV) programs continue to mature, 2026 is shaping up to be a year where precision matters more than ever. For home health and personal care providers, as well as state agencies and managed care organizations (MCOs), EVV is no longer just about checking a compliance box. It’s about using the data EVV generates to improve service integrity, support the workforce and build trust across the care continuum.

More
Hospice Medicare Audit Readiness

Hospice Medicare Audit Readiness: Proactive Steps to Avoid Denials

Tuesday, February 03 | Post-Acute Care

In recent years, hospices have faced an increase in Additional Document Requests and audits. They also continue to face Targeted Probe and Educate audits initiated by the Medicare Administrative Contractors, and requests from the Recovery Audit Contractors. For hospices, preparation is key to navigating the audit process successfully and avoiding denials.

More