Upcoming Webinar

From Cleanup to Clean Claims: Turning Annual Eligibility Lessons into Year‑Round Readiness

Now that the annual eligibility reverification period is behind us, it’s the perfect time to step back and assess what worked—and what didn’t. For many post‑acute organizations, this year’s cycle exposed familiar pain points: manual workarounds, last‑minute scrambles and hidden revenue risks that only surface when time is tight.

In this webinar, we’ll break down lessons learned from this year’s reverification cycle and explore how leading organizations are shifting from a reactive, once‑a‑year cleanup to a proactive, continuous eligibility strategy. We’ll look at where automation and smarter workflows can make the biggest impact, how to reduce manual effort before the next cycle arrives and what teams should start doing now to protect margins and improve accuracy.

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Meet the presenters

Donna Kitchens

Vice President RCM, Netsmart

What you'll learn in this webinar

  • Practical guidance to help tackle denials and revenue leakage
  • Strengthen clean‑claim performance and ensure your organization is better prepared for operational and regulatory changes ahead—without repeating the same eligibility challenges next year

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