Advancements that Attract: Using Technology to Support Your Workforce

As organizations aim to support their clinicians during near-crisis workforce shortages, they still need to be able to meet the new demands of healthcare delivery – hybrid services, data exchange among and across health systems, supporting all levels of integrated care, and using data analytics and clinical decision support to reduce risk and drive value-based reimbursements. With clinicians naming the administrative burden associated with clinical record documentation as a key factor in early departure, lack of job satisfaction and low engagement, the most supportive – and successful – organizations are finding partners and tools that fit within current workflows to lighten their provider’s loads. Join us for a webinar to learn how one behavioral healthcare technology company uses advanced technology to increase productivity and speed efficiency and financial gains in ways that also improve end user satisfaction.

You’ll leave the webinar with an understanding of the:

  • Technological needs and requirements for 21st century care delivery.
  • Business implications of technology platforms that do not meet the needs of the end user.
  • Highest priorities for end user functionality, as defined by providers themselves.
  • Examples of advanced technology such as artificial intelligence (AI) and natural language processing (NPL) and their impact on clinical efficiency, clinical productivity and bottom-line revenue.

Featured Speakers

David Strocchia, Senior Vice President and Managing Director of Human Services, Netsmart

David Strocchia leads the human services organization for Netsmart. In this role, he works closely with the clinical, development and product teams to ensure all Netsmart technology solutions and professional services align with client and market needs. This allows clients across the human services community to thrive in emerging models of care, like value-based reimbursement.

An active participant in advancing healthcare technology since 2003, Dave’s career at Netsmart began in 2007. Over his tenure, he has held a variety of roles in areas such as consulting, client alignment and product management. He holds a Bachelor of Science in industrial and management engineering from Rensselaer Polytechnic Institute in Troy, New York.

Peter Flick, VP and General Manager of Bells, Netsmart

Peter is the current GM and Vice President of Bells, a part of Netsmart, which acquired Remarkable Health and Bells in 2021. Prior to the acquisition, Peter was the Founder and CEO of Remarkable Health, a Scottsdale-based software company for the behavioral health and human services industry. In 2014, Peter created an investment vehicle to pursue the idea of Remarkable Health, and in 2015, led the acquisition of ClaimTrak, an EHR software pioneer for the behavioral health industry. Post-acquisition, the company launched an enhanced CT|One, a fully integrated EHR. Then in 2021, the company launched, the first virtual clinical documentation assistant for the behavioral health and human services industry.

Previously, Peter co-founded Relay Network, the leading mobile consumer engagement platform for the commercial health insurance industry. At Relay, Peter held early roles as CFO and then VP of Product. He managed the product and technology team, released several products, is an inventor on a mobile communication patent, and led $18M in venture financing.

Carol Clayton, Ph.D., Senior Associate, OPEN MINDS

Carol Clayton brings over 30 years of experience in the health and human service fields to the OPEN MINDS team. She has a wealth of experience both in clinical work and in executive management. Her areas of expertise include data-driven strategy development and management, performance measurement and outcomes reporting, quality improvement, and growth strategies.

Prior to joining OPEN MINDS, Dr. Clayton served as the Vice President of Behavioral Health Solutions Integration for Relias, an online training solution for health care providers. At Relias, Dr. Clayton led the development of analytics-focused market solutions. Her areas of focus were performance measurement systems, management team dashboards, and analytics for managing value-based reimbursement.

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