CareThreads Podcast

Transforming Hospice Care Through Technology and Partnership

Hannah Patterson, VP & GM Care at Home, Netsmart
Patrick Miller,
President & CEO, NorthStar Care Community

The role that hospices play in end-of-life care is changing, and technology is helping to shape what comes next. As hospice staff face rising demands, new regulations and shifting reimbursement models, the right technology can make all the difference. By combining leadership innovation with technology designed for care at home, organizations can drive better outcomes for patients, families and clinicians alike. 

In this episode, Hannah Patterson, General Manager and Vice President of Care at Home at Netsmart, speaks with Patrick Miller, President & CEO of NorthStar Care Community, about how a decades-long partnership and shared commitment to innovation have transformed care delivery and strengthened operational success.

Tune in as we discuss:

  • Building a “gold standard” blueprint for hospice operations
  • Using data and analytics to improve clinical performance and staff satisfaction
  • Leveraging interoperability to strengthen collaboration and care coordination
  • Preparing for the HOPE transition and the shift toward value-based care
  • Expanding the hospice mission into advanced illness and palliative care

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple PodcastsGoogle Podcasts or wherever you listen to podcasts!

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