CareThreads Podcast
retain hospice care providers during a pandemic

How to Retain Hospice Care Providers During a Pandemic

Ernesto Lopez, CEO, Hospice of Washington County

As hospice care services evolve because of COVID-19, how do providers adapt and pivot?

Equally important, how do organizations retain and engage care team members?

Ernesto Lopez, CEO at Hospice of Washington County, joined Netsmart to talk about prioritizing employee engagement and retention during a pandemic.

What we discussed with Ernesto:

  • The role technology plays in engaging hospice care providers
  • How to keep hospice care providers connected to your organization’s values
  • The shift from facility-based care to community-based care

This discussion with Ernesto Lopez was taken from our show Netsmart CareThreads.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

Fighting for Disability Rights | Netsmart CareThreads Podcast

Lessons Learned Over Four Decades of Fighting for Disability Rights

Kevin Mallot, SVP and Managing Director, Human Services, Netsmart
Robert Stack,
President and CEO, Community Options

July 30, 2026

In this episode of the CareThreads Podcast, Robert Stack, President and CEO of Community Options, shares lessons from more than four decades of advancing disability rights and expanding community-based support for people with intellectual and developmental disabilities. He discusses workforce challenges, what motivates caregivers and how AI is helping reduce documentation burdens so providers can focus more on the people they serve.

More
Care at Home Industry Outlook Host and Guest

The Outlook for Care at Home in 2026

Maria Warren, VP Post-Acute Strategy and Client Alignment, Netsmart
Dr. Steve Landers,
Former President, National Alliance for Care at Home

April 09, 2026

What does the care at home landscape look like in 2026? In this episode, Dr. Steve Landers, former CEO of the National Alliance for Care at Home, shares his thoughts on the forces shaping care at home today and what providers should be preparing for as we move through the year.

More
Voices of Care Podcast | From Fragmentation to Fabric

Voices of Care: From Fragmentation to Fabric

Kevin ScaliaStrategic Advisor, Netsmart

AJ PetersonSenior Vice President & General Manager, CareGuidance, Netsmart

David StrocchiaSenior Vice President & Managing Director, Provider Solutions, Netsmart 

February 10, 2026

Join Netsmart industry experts for a conversation about the history of healthcare digitization in three distinct eras, from paper clipboards through early electronic health records to the modern era of AI and automation. Hear how modernized technology eases administrative burdens for community-based care providers, empowers clinicians to provide confident care and gives individuals greater ownership of their healthcare journey.

More