CareThreads Podcast

How to Make Your Agency a Great Place to Work

Robert Love, Executive Director, Butte Home Health & Hospice
Tom Herzog, Chief Operating Officer, Netsmart

Creating the right culture in your agency means setting the expectation that employers and employees will support each other.

After all, feeling supported at work is one of the best employee experiences we can have.

In this episode, Robert Love, Executive Director/Administrator at Butte Home Health & Hospice, talks with us about achievements that earned his agency a Fortune BEST Workplace in Aging Services, coming in at #5 in the country in the ‘at home’ category.

Join us as we discuss:

  • Building a culture of support
  • An equal focus on employee satisfaction and patient satisfaction
  • Curating your online and community reputation as an employer
  • Strategies for serving others with empathy
  • Initiatives for keeping the organization an exceptional place to work

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

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