CareThreads Podcast
how community partnerships shape national policies

Think Locally: How Community Partnerships Shape National Policies

Tom Herzog, Chief Operating Officer, Netsmart
Jonah Cunningham, Chief Executive Officer, National Association of County Behavioral Health & Developmental Disability Directors (NACBHDD)

Jonah Cunningham is a policy expert who’s seen the evolution of healthcare––up to his present role as CEO of National Association of County Behavioral Health & Developmental Disability Directors (NACBHDD) and Executive Director of National Association of Rural Mental Health (NARMH). In this podcast, he sits down with Tom Herzog, Chief Operating Officer of Netsmart, to discuss current trends in behavioral health and human services. The conversation reveals how some of healthcare’s most innovative programs––including 988 crisis lines and Certified Community Behavioral Health Clinics (CCBHCs), as well as AI technology––have grown from partnerships, be they local or industry collaborations. Cunningham challenges all individuals to use their voice to inspire continuous innovation in behavioral health, addictions, crisis care and more.

Listeners will learn:
  • The challenges and innovations facing human services organizations today, including recruitment and retention.
  • The role of local authorities, counties, federal agencies and community partnerships––and how you can get involved.
  • The importance of Social Determinants of Health (SDoH) and risk management to treat population health.

To hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or your favorite podcast player.

You might also enjoy

Voices of Care Podcast | From Fragmentation to Fabric

Voices of Care: From Fragmentation to Fabric

Kevin ScaliaStrategic Advisor, Netsmart

AJ PetersonSenior Vice President & General Manager, CareGuidance, Netsmart

David StrocchiaSenior Vice President & Managing Director, Provider Solutions, Netsmart 

February 10, 2026

Join Netsmart industry experts for a conversation about the history of healthcare digitization in three distinct eras, from paper clipboards through early electronic health records to the modern era of AI and automation. Hear how modernized technology eases administrative burdens for community-based care providers, empowers clinicians to provide confident care and gives individuals greater ownership of their healthcare journey.

More
Transforming Hospice Podcast | Northstar

Transforming Hospice Care Through Technology and Partnership

Hannah Patterson, VP & GM Care at Home, Netsmart
Patrick Miller,
President & CEO, NorthStar Care Community

November 19, 2025

The role that hospices play in end-of-life care is changing, and technology is helping to shape what comes next. As hospice staff face rising demands, new regulations and shifting reimbursement models, the right technology can make all the difference. By combining leadership innovation with technology designed for care at home, organizations can drive better outcomes for patients, families and clinicians alike.

More
Voices of Care The Origins of Community-Based Care | CareThreads | Netsmart

How We Got Here: The Origins of Community-Based Care

Kevin ScaliaStrategic Advisor, Netsmart

Scott GreenSVP and Managing Director, CareDimensions, Netsmart

October 02, 2025

Why is having a voice in Washington D.C. so important to Netsmart and the clients and communities we serve? In the premiere of "Voices of Care," Kevin Scalia, a 30-year champion for community-based care, recounts his advocacy journey and the collaborations formed to influence healthcare policy. From battling regulations to building coalitions, he reveals key strategies and pivotal moments. Discover how these past efforts in data sharing and interoperability are now laying the foundation for a future where AI transforms healthcare.

More