Changing Lives: Transform Your Finances, Elevate Your Care

Toni Pergolin, CEO, Bancroft
Mike Valentine, CEO, Netsmart

How did a CFO with a non-clinical background revolutionize care outcomes for a 140-year-old IDD nonprofit? In this episode, Toni Pergolin, CEO, Bancroft, talks with Mike Valentine, CEO, Netsmart, about her unexpected journey from changing budgets to changing lives. Learn the financial and strategic planning measures that took her organization from a struggling intuition to an innovative industry leader. Best of all, discover how the right business decisions benefit everyone from consumers to staff to communities.

Come away with an understanding of:

The importance of focusing on key initiatives before you allow yourself to grow
How to create the right strategic plan––and implement it as a team
Why technology is crucial for innovation, care, and your bottom line
Key guidelines for operating a Human Services nonprofit, and the importance of community relationships to the well-being of your consumers.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

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Managing Top-Line and Bottom-Line: Sustainability Strategies for Behavioral Health Organizations

Monica Oss, Chief Executive Officer, OPEN MINDS
Dave Strocchia, SVP and Managing Director of Human Services, Netsmart

August 28, 2023

What strategies do a human services organization need to improve both top-line (growth) and bottom-line (profit) sustainability? Learn how to leverage technology for business health, including less overhead, happier staff, more service lines and stronger consumer engagement.