May 11, 2023

Netsmart Clients Celebrate Key Milestone at CONNECTIONS2023

Netsmart Media Contact:
Natalie Caruso  


OVERLAND PARK, Kan., May 11, 2023 Netsmart, a leading provider of healthcare technology solutions for human services, post-acute and specialty practices providers, announces the groundbreaking achievements and pivotal milestones of the CareFabric® platform at the 16th annual CONNECTIONS2023 (CONN23) conference in Washington, D.C. This year's conference marks a momentous occasion as Netsmart celebrates the remarkable impact of the CareFabric, a platform that has revolutionized the delivery of care and transformed the lives of 133 million individuals.

The event kicked off with an opening keynote from Netsmart CEO Mike Valentine and a collective of client partners and Netsmart leadership discussing the evolution of the CareFabric platform and long-view strategy. With the strategy being launched 12 years ago, the CareFabric has emerged as a pioneering platform, empowering care providers to deliver comprehensive, person-centered care with unmatched efficiency and quality. Driven by a commitment to innovation, Netsmart has continually enhanced the capabilities of the CareFabric to address the evolving needs of the healthcare providers they serve. Valentine stated, “Together, we reached an annualized run rate of 21 billion application-to-application interactions across the CareFabric platform in March of this year – no other solutions in the community-based provider market are even close to achieving that.”

“There is true value in coming together at CONNECTIONS to reflect on our transformation over the past several years and look to see how we can continue driving this change forward,” said Valentine. “By working hand in hand with our clients, we have made significant advancements to meet the needs of the workforce shortage and embrace value-based care models by accelerating innovations of our CareFabric platform. We believe that a fully-digitized enterprise is crucial for delivering integrated, connected care and our enhanced platform capabilities have made that possible. Let's continue to make history together!"

Clients utilizing the CareFabric platform are leveraging an average of seven distinct solutions within the ecosystem. This versatility enables care providers to customize their solutions and optimize workflows, catering to the unique needs of different care settings. Consisting of more than 60 solutions designed to digitize the enterprise of their organization, Netsmart technology has advanced capabilities including — mobility, automation, machine learning (ML), artificial intelligence (AI), robust data, analytics and much more. 

Netsmart has been a key advocate to enable exchange between health data sharing networks nationwide. As a founding member of the Carequality interoperability framework and developer of the CareConnect integration solution providing one point of access to connect with the larger ecosystem, Netsmart continues to pave the way for interoperability success. The increase of providers and organizations utilizing the Netsmart network enabled more than 3.8 billion secure health data exchanges in 2022 and more than 25 billion since the inception of the Carequality network, bringing vital data and insights to caregivers when they need it most.

Netsmart leaders highlighted a variety of 2022 milestones of measurable value impacts throughout the keynote including:

At the CONNECTIONS event, Netsmart also announced two new strategic partnerships with findhelp and RethinkFirst. With over 25 million users, findhelp is the nation’s leading social care network – supporting people in need and navigators in addressing social determinants of health (SDOH) by seamlessly connecting them to community-based organizations. As part of this partnership, Netsmart will integrate the findhelp closed-loop referral solution into the Netsmart CareFabric creating an integrated network of behavioral health and post-acute providers with social care community-based organizations.

“Findhelp is thrilled to launch our partnership with Netsmart – together we’ll be able to offer a one-of-a-kind integrated solution to navigators across the country that’s embedded into their existing workflows. Ultimately, we see this partnership as a unique opportunity to offer an integrated network to help more people in need across all care settings,” said Art Lopez, Vice President of Business Development & Sales, findhelp.

RethinkFirst is a leading provider of clinical software solutions for Applied Behavior Analysis (ABA) services. As a certified partner of Netsmart, Rethink will be integrated into the CareFabric platform to deliver increased efficiency and streamlined workflows that empower human services providers to optimize outcomes. 

“Rethink is excited to partner with Netsmart, an established leader in the human services technology space, to broaden our reach and empower multi-specialty health and human service organizations delivering ABA services to optimize their clinical outcomes,” said Jamie Pagliaro, Executive Vice President & Chief Learning Officer, RethinkFirst.

Netsmart looks forward to engaging with its clients, partners and industry leaders to drive further innovation and transformation for community-based providers. The accomplishments of CareFabric reflect the ongoing commitment of Netsmart to advancing healthcare technology and revolutionizing care delivery to improve the lives of individuals and communities nationwide.






About findhelp

Findhelp is the company modernizing America’s social safety net for anyone who needs help or helps others. With the largest network of community-based organizations and proprietary technology that intelligently matches people with the resources they need, Findhelp is the fastest and most reliable way to get help with privacy and dignity. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education and other organizations to connect people with the social care resources that serve them since 2010.

For more information, visit


About RethinkFirst
RethinkFirst is a global health technology company providing cloud-based treatment tools, training, and clinical support to employerseducators, and behavioral health professionals. Rethink's award-winning solutions serve thousands of clients globally, including nearly one-third of the Fortune 100 and many of the country's largest public-school systems and health plans. Each of Rethink's award-winning solutions incorporates evidenced-based protocols, workflow automation, and advanced data analytics to drive meaningful clinical outcomes and improved performance for customers and the communities that they serve.

For more information please visit our RethinkFirst website or for media inquiries email


About Netsmart

Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which is comprised of home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,700 associates work hand-in-hand with our 754,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on our CareThreads BlogLinkedIn and Twitter, like us on Facebook or visit us on YouTube. Netsmart is pleased to support the EveryDayMatters® Foundation, which was established for behavioral health, care at home, senior living and social services organizations to learn from each other and share their causes and stories.