Lindsay Mack
Director & General Manager, Workforce Management
Lindsay Mack is the Director and General Manager of Workforce Management at Netsmart. She started her experience with Electronic Visit Verification while working for a large managed care organization. She was charged with implementing EVV in accordance with the 21st Century Cures Act for a complicated, statewide provider network. Now with Netsmart, she uses her knowledge of the payer and provider environments to navigate EVV for state agencies and managed care organizations with a focus on utilizing the efficiencies and data gained from EVV to improve outcomes and program quality. Lindsay’s background in Medicaid/Managed Care and various healthcare environments gives her a unique lens and understanding of the challenges payers and providers face when implementing new technologies. Lindsay has a bachelor’s degree from Shenandoah University and a master’s degree from PennWest University.
BackRecent articles from this author
Realizing the Impact of a Single Platform Approach on Home and Community-Based Services
Tuesday, June 23 | Human Services,Post-Acute Care,Thought Leadership
Home and Community-Based Services (HCBS) providers operate in an environment defined by complexity, tight margins and an unwavering commitment to the individuals they serve. These organizations are no strangers to doing more with less, balancing growing regulatory requirements, workforce challenges and increasing demand for services. In this reality, efficiency isn’t a nice-to-have; it’s essential for maintaining operational stability and delivering consistent, high-quality care.
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Redefining Field Safety: Supporting Confident, Connected Care
Monday, April 13 | Human Services,Post-Acute Care
As more services move beyond traditional facility walls, organizations are being asked to support staff in environments that are far less controlled. For many, adapting to this new reality has exposed a weakness in traditional dispatch models.
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Evaluate Your EVV Solution by Asking These Questions
Tuesday, August 26 | Human Services
Electronic visit verification (EVV) is transforming from a compliance requirement into a powerful tool for efficiency and better care delivery.
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