Lindsay Mack
Director & General Manager, Workforce Management
Lindsay Mack is the Director and General Manager of Workforce Management at Netsmart. She started her experience with Electronic Visit Verification while working for a large managed care organization. She was charged with implementing EVV in accordance with the 21st Century Cures Act for a complicated, statewide provider network. Now with Netsmart, she uses her knowledge of the payer and provider environments to navigate EVV for state agencies and managed care organizations with a focus on utilizing the efficiencies and data gained from EVV to improve outcomes and program quality. Lindsay’s background in Medicaid/Managed Care and various healthcare environments gives her a unique lens and understanding of the challenges payers and providers face when implementing new technologies. Lindsay has a bachelor’s degree from Shenandoah University and a master’s degree from PennWest University.
BackRecent articles from this author
Evaluate Your EVV Solution by Asking These Questions
Tuesday, August 26 | Human Services
Electronic visit verification (EVV) is transforming from a compliance requirement into a powerful tool for efficiency and better care delivery.
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Boosting Technology Adoption for Rural Medicaid Populations
Wednesday, May 28 | Care Coordination,Interoperability
Here’s a quick look at how to help rural populations and providers use smart devices effectively to receive and send health information securely.
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From Compliance to Care: The Expanding Role of EVV in Personal Care Services
Monday, December 16 | Post-Acute Care,Care Coordination
The adoption of Electronic Visit Verification (EVV) in Personal Care Services (PCS) has evolved beyond compliance to offer significant operational, workforce and fraud-prevention benefits.
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