Jon Schafer
Director, Client Success - AI
With over 17 years of experience in medical and behavioral health software, Jon originally joined Remarkable Health to establish the customer support team, focusing on the daily success of the existing customer base. He eventually transitioned to the growth team as a solutions engineer, leveraging his expertise in the electronic health record to demonstrate product capabilities, guide product enhancements with the product and engineering teams and support sales efforts for both new and existing clients. Now, as Director of Client Success — AI at Netsmart, Jon plays a pivotal role in helping organizations harness artificial intelligence to drive efficiency and empower staff. He holds a bachelor’s degree in psychology from the University of Phoenix.
BackRecent articles from this author
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Demystifying AI in Geriatric Healthcare Part 2: Implementation
Thursday, October 30 | EHR Solutions and Operations,Care Coordination
An aging U.S. population, an impending nursing staff shortage and other factors are building obstacles to effective PALTC care. Fortunately, AI and automation solutions can position PALTC providers for success despite these potential roadblocks.
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From Burden to Breakthrough: AI's Role in Documentation and Staff Wellbeing
Friday, August 08 | EHR Solutions and Operations,Human Services,Thought Leadership
Hosted by Netsmart and Access Services, this OPEN MINDS session explored how AI that enhances human ability is changing the landscape of clinical documentation.
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From Pilot to Practice: 10 Keys to AI Adoption in Behavioral Health
Monday, June 23 | EHR Solutions and Operations,Human Services
Artificial intelligence in behavioral health and human services is rapidly becoming a necessity. But merely subscribing to an AI tool is not the same as adopting a meaningful AI strategy.
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