Ivana Pedre

Senior Client Success Manager

As a Senior Client Success Manager at Netsmart, Ivana Pedre leads multi‑market EVV strategy and program performance for State Medicaid and Managed Care Organization clients, ensuring Netsmart solutions drive operational integrity, regulatory compliance, and measurable outcomes across home and community-based services. She is recognized for strengthening client relationships, shaping payer strategy, and advancing healthcare technology.

Ivana’s leadership foundation was built in behavioral health hospital systems, where she served as Director of Business Development across multiple inpatient psychiatric and substance use facilities. She later advanced into Senior Contracting leadership with a Managed Care Organization, managing national provider networks.

Across her career, Ivana has earned a reputation for executive‑level partnership, strategic problem‑solving, and the ability to align operational practices with payer priorities to support sustainable, high‑quality care delivery.