Donna Kitchens

Donna Kitchens

Vice President, RCM, Netsmart

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Recent articles from this author

From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

Thursday, May 21 | Post-Acute Care,Thought Leadership

Eligibility in post-acute care has become a complex and financially impactful challenge in the revenue cycle. What started as a once-a-year administrative task is now a continuous operational pressure point. Yet many organizations are still treating eligibility as something to clean up after issues arise. That approach is becoming difficult to maintain as payer requirements shift, patient coverage changes more frequently and teams are stretched thin. The result isn’t just inefficiency. It’s real financial risk.

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