Donna Kitchens

Donna Kitchens

Vice President, RCM, Netsmart

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Recent articles from this author

The Hidden Gaps Driving Audit Risk in Post-Acute Care

The Hidden Gaps Driving Audit Risk in Post-Acute Care

Wednesday, October 07 | Post-Acute Care,Thought Leadership

Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.

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From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

From Cleanup to Clean Claims: Rethinking Eligibility in Post-Acute Care

Thursday, May 21 | Post-Acute Care,Thought Leadership

Eligibility in post-acute care has become a complex and financially impactful challenge in the revenue cycle. What started as a once-a-year administrative task is now a continuous operational pressure point. Yet many organizations are still treating eligibility as something to clean up after issues arise. That approach is becoming difficult to maintain as payer requirements shift, patient coverage changes more frequently and teams are stretched thin. The result isn’t just inefficiency. It’s real financial risk.

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Reducing Hospitalizations in Home Health: 10 Interventions with Tools to Drive Success

Reducing Hospitalizations in Home Health: 10 Interventions with Tools to Drive Success

Tuesday, July 15 | Post-Acute Care,Thought Leadership,Value-based Care

In the evolving world of home health, reducing avoidable hospitalizations is more than a quality benchmark; it’s a critical indicator of patient safety, care effectiveness, and cost-efficiency. As home health agencies face increasing pressure to improve outcomes while managing resources, the focus has sharpened on proactive, preventative interventions that keep patients where they want to be, safe and well at home.

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