Thursday, June 11 | Interoperability, Human Services, Post-Acute Care, Thought Leadership, Legislative/Policy

New Interoperability Regulations Amid COVID-19

By AJ Peterson, SVP and GM, CareGuidance

Standardization vs. innovation, privacy and security vs. interoperability—it’s quite a balancing act. In hopes of juggling many competing priorities, such as patient access to health information while still protecting privacy, the Office of the National Coordinator for Health Information Technology (ONC) published the final version of the 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program final rule on Monday, May 1, 2020.

This rule implements provisions of the 21st Century Cures Act, which includes parameters of compliance for health information technology (Health IT) developers under the ONC Health IT Certification Program (Program). ONC also desires transparency and the stimulation of innovation in health care by minimizing API development and maintenance costs. Finally, ONC wants to reduce the burden on providers and health systems by making physician chart requests simple and allowing providers to easily switch health systems.

Interoperability rulings

While buzz words like ‘integrated care,’ ‘care coordination,’ ‘population health’ and ‘value-based care,’ have been used across the industry, each of these initiatives are powered by interoperability and data integration, driving knowledge flow and patient engagement.  In addition, interoperability and data integration also allow data to be leveraged to inform clinical decisions, empowering patient-driven healthcare and ensuring the right care is delivered at the right place, at the right time, at the right cost for the right person.

The industry has made advancements around interoperability through public and provider collaborations, such as Carequality and the Commonwell Alliance, but the largest leap forward is the ONC Interoperability and Information Blocking Rule due to its inclusion of the patient. This rule benchmarks the most extensive healthcare data-sharing policies ever implemented by the federal government, marking an unprecedented time for both healthcare providers and patients.

Three key takeaways from the rule:

  1. ONC has provided updated 2015 ONC certification criteria, giving health IT developers 24 months to certify to new criteria
  2. New policy outlining Information Blocking and what it means for both health IT developers and providers
  3. ONC continues their focus on driving industry interoperability and consumer access to health information

Interoperability and COVID-19

Now more than ever before, it is vital that medical information not be siloed.  As patients are seeking care in unfamiliar care settings, it is critical that those care providers have access to patient data at the point of care, no matter where care was previously delivered. Providers who have a comprehensive view of a patient’s health history and treatment plan allow for that provider to make informed clinical decisions and aid in coordinating the care of the patient into the lowest acuity care setting, keeping emergency department and acute care settings open for critical care patients.

As COVID-19 continues to disrupt clinical service delivery, increasing numbers of care providers will need to leverage technology to manage a patient’s health risk from within the home.  Remote patient monitoring allows for an individual’s health information, including vitals, to be shared with their provider in real-time directly within the electronic health record (EHR). By leveraging interoperability and data integration, clinicians will be able to access and share consumer information and identify and assess risk, which will help them provide the most appropriate intervention for the patient, which could include a telehealth visit.

As care is delivered across the healthcare continuum, the new rulings also give individuals increased authority over their own health information and delivery. ONC’s rule drives the implementation of application programming interface(s) (API) to allow patients to access their electronic health information via smartphone apps. Access to this information can dictate how an individual receives care, while also providing education and empowerment.

Interoperability across the healthcare continuum

As restrictions lift and care delivery normalizes, it is essential that we continue to work together. The rules on interoperability are driving a deeper and more comprehensive connection, driving unity across the healthcare continuum, as well as forging stronger relationships between clinicians and clients, even if those relationships occur through a new virtual world.

 

 

Meet the Author

AJ Peterson · SVP and GM, CareGuidance

From the CareThreads Blog

What Revenue Diversification Means for Life Plan Communities Today

What Revenue Diversification Means for Life Plan Communities Today

Tuesday, January 13 | Post-Acute Care,Value-based Care,EHR Solutions and Operations

Life Plan Communities are operating in a period of rising care complexity and tighter financial performance. Organizations are looking for strategies that strengthen stability without compromising the resident experience. Revenue diversification helps mitigate risk and grow sustainably by unlocking new income streams.

More
Season of Clarity | Early Autism Assessment Technology

Season of Clarity: The Life Changing Power of Early Autism Technology

Wednesday, December 31 | Human Services

Discover how early autism assessment technology is helping providers deliver objective diagnoses for children as young as 16 months. Explore the clinical, operational and family-centered impact of FDA-cleared autism assessment tools and how early intervention can support clearer care pathways and better outcomes.

More
Netsmart Blog Hospice Nurses holding Elderly Patient's Hand

HOPE Early Impressions: How Hospice Teams Are Navigating the New Era of Quality Reporting

Tuesday, December 16 | Post-Acute Care,Care Coordination

October 1, 2025, marked a major milestone for hospice care: the official implementation of the Hospice Outcomes and Patient Evaluation (HOPE) tool. HOPE introduces a more comprehensive, patient-centered approach to quality reporting. Now, two months into the rollout, we are reflecting on what these early days reveal about the tool's impact on care delivery, interdisciplinary collaboration and patient outcomes.

More