Seniors Embrace an Integrated Virtual Care Experience

Megan Gresham-Ulrich, vice president of marketing and business development, Maple Knoll Communities
Mark Plunkett, corporate director of information technology, Maple Knoll Communities

More than 70% of healthcare consumers prefer to receive virtual services for their conditions. And 72% prefer to track their health status virtually. Despite this consumer demand, however, just 2% of healthcare providers offered 80% or more of their services virtually as of 2019. The COVID-19 pandemic has transformed care delivery, resulting in mass-adoption of telehealth. How can organizations navigate this new virtual world? In this episode of Netsmart CareThreads, we spoke with Megan Gresham-Ulrich, vice president of marketing and business development and Mark Plunkett, corporate director of information technology at Maple Knoll Communities. Here's what Megan and Mark discussed:

Why Maple Knoll chose to be a technology-first organization
How technology is revolutionizing senior care
Ways technology will change the senior care delivery experience
Supporting technological innovation through grants

This discussion with Megan Gresham-Ulrich and Mark Plunkett was sampled from our show, Netsmart CareThreads.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

Erica Gregory, VP/GM, Revenue Operations, Netsmart Carol Reynolds, Executive Strategist, Public Sector, Netsmart Danielle Ross, vCIO, Information Technology, Netsmart

Episode 12

Maximizing Public Sector Budgets with Key Operational Strategies

Erica Gregory, VP/GM, Revenue Operations, Netsmart
Carol Reynolds, Executive Strategist, Public Sector, Netsmart
Danielle Ross, CIO, Information Technology, Netsmart

March 02, 2021

COVID-19 has and continues to impact healthcare across the country, especially for public sector organizations. Many leaders are taking a closer look at operations to stretch their hard-hit budgets and do more with less.

Episode 11

How Electronic Visit Verification Impacts Providers

Hannah Patterson, vice president and general manager, Netsmart
Joe Marte, client alignment executive, Netsmart.

January 26, 2021

A federal mandate called the 21st Century Cures Act required providers to comply with electronic visit verification (EVV) by January 1, 2021. That date has come and gone, and some providers are still concerned about what EVV holds for them.

Episode 10