CareThreads Podcast
Changing Lives: Transform Your Finances, Elevate Your Care

Changing Lives: Transform Your Finances, Elevate Your Care

Toni Pergolin, CEO, Bancroft
Mike Valentine, CEO, Netsmart

How did a CFO with a non-clinical background revolutionize care outcomes for a 140-year-old IDD nonprofit? In this episode, Toni Pergolin, CEO, Bancroft, talks with Mike Valentine, CEO, Netsmart, about her unexpected journey from changing budgets to changing lives. Learn the financial and strategic planning measures that took her organization from a struggling intuition to an innovative industry leader. Best of all, discover how the right business decisions benefit everyone from consumers to staff to communities.

Come away with an understanding of:

  • The importance of focusing on key initiatives before you allow yourself to grow
  • How to create the right strategic plan––and implement it as a team
  • Why technology is crucial for innovation, care, and your bottom line
  • Key guidelines for operating a Human Services nonprofit, and the importance of community relationships to the well-being of your consumers.

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

orange county netsmart podcast callout 1

Evolutions in Care: How California is Tackling Legislation, Populations and Technology

David Strocchia, SVP and Managing Director of Human Services, Netsmart
Mark Van Horn, VP of Public Sector, Netsmart
Veronica Kelley, DSW, Director of Behavioral Health Services, Orange County

April 09, 2024

What strategies should states and counties adopt to meet the changing behavioral health landscape? In this podcast, we’ll look at our nation’s largest state, California, to see how they are responding to new legislation, high-risk populations and technology innovations such as artificial intelligence (AI). Join David Strocchia, SVP and Managing Director of Human Services, Netsmart; Mark Van Horn, VP of Public Sector, Netsmart; and Veronica Kelley, DSW, Director of Behavioral Health Services, Orange County for an informative conversation. They discuss the latest challenges facing the public sector in California, from unhoused populations to legislative billing changes––and how they leverage data and technology to successfully evolve.

More

Think Locally: How Community Partnerships Shape National Policies

Tom Herzog, Chief Operating Officer, Netsmart
Jonah Cunningham, Chief Executive Officer, National Association of County Behavioral Health & Developmental Disability Directors (NACBHDD)

January 18, 2024

Join Jonah Cunningham, CEO of National Association of County Behavioral Health & Developmental Disability Directors (NACBHDD) and Executive Director of National Association of Rural Mental Health (NARMH), as he sits down with Tom Herzog, Chief Operating Officer of Netsmart. Discover the latest trends in behavioral health, including 988 crisis lines, Certified Community Behavioral Health Clinics (CCBHCs), and AI technology. Learn how national change grows from local partnerships, and get inspired to be an innovator in your community.

More

Meeting the Demand for Autism Care with Staff Retention and Improved Outcomes

Jen Gray, Director of Solution Consulting, Netsmart
Jamie Pagliaro, Executive VP & Chief Learning Officer, Rethink Behavioral Health

November 29, 2023

Autism has become a significant issue in healthcare today, with rapidly rising diagnoses each year. In this podcast, Jamie Pagliaro, Executive Vice President and Chief Learning Officer at Rethink, a leading provider of ABA solutions, sits down with Jen Gray, Director of Solution Consulting at Netsmart, to talk about the growing demand for autism care. They’ll discuss the impact on service providers like BCBAs and RBTs, along with some emerging technology that can help with large caseloads and overwhelming documentation. Check out this podcast to learn more.

More