Top-rated EHR software, solutions and professional services

Supporting consumer-driven care

myHealthPointe Consumer Portal

myHealthPointe™ Portal supports consumer-driven care by connecting individuals to their treatment through a user-friendly, secure solution. Seamlessly integrated with Netsmart CareRecords™, the portal provides consumers convenient access to clinical and personal information. The solution promotes collaboration between the consumer and provider by allowing the individual to actively participate in their health plan and recovery.

Consumer engagement forges a unique relationship between a provider and an individual where the person becomes more invested in their healthcare. Better communication between consumers and care providers support better outcomes for everyone involved.

Convenient access to clinical and personal information

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Healthcare Professional reviewing myHealthPointe on a Tablet

myHealthPointe™ Consumer Portal

Supporting consumer-driven care

Supports consumer-driven care by connecting individuals to their treatment through a user-friendly, secure solution.

Provide quick, convenient and secure messaging that drives improved responsiveness to an individual’s needs
Illustrates consumer’s health and behavior outcomes over time with a longitudinal view of their health and wellness

AT A GLANCE:

Key Features

Request appointments, receive reminder notifications and launch telehealth sessions
Request medication refills and receive reminders
View Lab results
Evidence-based practices integration including Reaching Recovery™
myStrength on demand self-help and resources

Key Benefits

Reduce face-to-face visits and phone calls by providing quick, convenient and secure messaging that drives improved responsiveness to an individual’s needs
Integrates directly with the Netsmart CareRecord to update consumer information, assessments and consents improving operational and clinical efficiencies
Electronic appointment scheduling, reminders, alerts, medication refills and lab results reduce call volumes and increases appointment attendance and medication adherence
Illustrates consumer’s health and behavior outcomes over time with a longitudinal view of their health and wellness
Provides the care team with a comprehensive view into the consumer reported data, enabling proactive clinical decisions

Clients

For myHealthPointe Consumer Portal

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery.

Autism

Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism.

Behavioral Health

EHR technology and solutions allow public sector agencies to connect with providers across care settings, make the most of shrinking budgets and improve delivery of care.

Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings.

Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

Home Care

Our home care EHR helps you manage the complexity to connect to the rest of healthcare, automate time-consuming processes, and improve communication with your care team in one simple-to-use solution.

Hospice

Our hospice EHR helps you provide high-quality care and support to the whole person with an easy interdisciplinary care team tool. Help patients get their care faster and understand their options as they present themselves today.

Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

Intellectual and Developmental Disabilities

Our I/DD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

Medication-Assisted Treatment

Our medication-assisted treatment software will help you centralize care delivery, so you can help individuals on their road to recovery.

Palliative Care

Our ONC-certified palliative care software helps you optimize quality of life by anticipating, preventing and treating patients throughout the continuum of illness. We reduce manual tasks and paperwork while facilitating patient autonomy, access to information and choice.

Pediatrics

Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.

Private Duty

Our private duty software offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting.

Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities.

Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

Connectivity and Integration

Care coordination solutions connect organizations to a network of providers and support secure data sharing across local health information exchanges (HIEs) and large interoperability frameworks, such as Carequality.

Mobility

Get fast, secure access to accurate, up-to-date information for a complete view of an individual’s health history in the field.

Telehealth Virtual Network

Our telehealth software creates a virtual connected healthcare community that allows organizations to collaborate across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.

8 Keys to post-crisis virtual care

Discover how virtual care changes in a post-pandemic world and the eight key strategies designed to help organizations continue to provide effective and impactful care.

Maximize Success with Performance and Quality Measures

Read this paper to explore performance and outcome measures and the care delivery models that meet the rising payer and health plan demand for better demonstration of value.

The future of clinical service delivery is not either/or

Discover how human services organizations can evolve and adapt in the changing COVID-19 environment in this paper written in collaboration with OPEN MINDS.

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"Our staff was flexible and absolutely committed to engaging individuals. The challenge was not convincing them this was something that they wanted to do; it was making sure we were incorporating the new functionality in a way that didn’t feel burdensome."

Melanie Sisson, Ph.D., - Manager of Information Strategy at Mental Health Center of Denver