Healthcare cloud services for increased security, availability and performance

Plexus Cloud - Hosting

With Netsmart, you can rest easy knowing your data is hosted, managed and protected by healthcare IT experts in our HIPAA-compliant cloud so you can focus on care.

Our healthcare cloud provides peace of mind because we know how to protect healthcare data. Hosting your data and applications in the Netsmart Plexus Cloud means increased security, improved reliability and a better understanding of your costs over time – helping to drive efficiencies across your entire organization.


See why organizations are turning to Netsmart for EHR hosting

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Key benefits

  • Increased security, performance and data management via a single-tenant environment
  • Guaranteed 99.9% uptime accessibility to your data through our service level agreement
  • Reduces risk of data breaches and phishing attacks
  • Ensures accessibility to the latest version of Netsmart software

Key features

  • Redundancy throughout the production infrastructure
  • Two TIER 3 class data centers in separate locations with multiple power and cooling sources
  • 24/7 data availability backed by service level agreement
  • Automatic installation of operating system, database and application software updates
  • Full backup weekly, with incremental backups nightly and production database backup every 15 minutes
  • SSAE18-compliant with annual third-party audit of all security/compliance controls
  • Meets all HIPAA requirements


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For Plexus Cloud

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery. 

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Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism. 

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Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings. 

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Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

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Inpatient Psychiatric Facilities

From intake to discharge to after care, our inpatient EHR technology gives you access to the information you need to ensure smooth transitions and deliver whole-person care.

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Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

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Intellectual and Developmental Disabilities

Our I/DD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

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Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

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Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities. 

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Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

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State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

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Cloud Hosting

Simplify maintenance and upgrades, and maintain redundancy in the event of a device failure. Our healthcare hosting environment is SSAE 18-compliant and audited by a third-party to meet or exceed all HIPAA requirements for storing PHI data.

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Full IT Shared Services

Netsmart offers a complete portfolio of IT managed services, so you can source critical services and ensure solid technical support for your solutions and the people who use them.

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