Again this year, we will be offering hands-on pre and post-conference training classes. Class size is limited to 25 people and offered on a first-come, first-served basis. Hurry and register now, to ensure the class you wish to take is still available. Registration closes on April 29 and will not be available onsite. Pre-Conference training classes will take place Sunday, May 12 from 9 am - 4 pm before conference sessions begin. Post-conference training classes will take place Thursday, May 16 from 9 am - 4 pm after conference sessions end.
The ExpertExpress for myAvatar course is a two-part class that takes place on Sunday, May 12 9am - 4pm AND Thursday, May 16 9am - 4pm. Both days of classes are required to complete this course.
Lunch will be provided for all training classes.
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Description: In this course, participants will learn how to maintain their Avatar systems, including database management, registry management, user maintenance, and system security. Participants will also learn how to access help options and perform basic troubleshooting.
Objectives: In this course, participants will:
Level: Basic
Prerequisite(s): None.
Technical Requirements: A laptop with Wi-Fi capability. Training environment credentials will be sent prior to class and must be tested prior to the event start date.
Cost: $399/person
Description: In this course, participants will learn how to maintain their Avatar systems, including database management, registry management, user maintenance, and system security. Participants will also learn how to access help options and perform basic troubleshooting.
Objectives: In this course, participants will:
Level: Basic
Prerequisite(s): None.
Technical Requirements: A laptop with Wi-Fi capability. Training environment credentials will be sent prior to class and must be tested prior to the event start date.
Cost: $399/person
Description: This course will show participants how to use the myAvatar Billing Learning Network to identify areas for improvement in your agency’s revenue cycle, based on key performance indicators (KPI).
Objectives: By the end of this course, participants will be able to:
Target Audience: System administrators or key billing personnel responsible for setting up myAvatar billing functionality.
Level: Advanced
Prerequisites: Familiarity and experience with the complete billing cycle as well as clinical documentation required for billing. Intermediate knowledge of the myAvatar table structure, Crystal Reports, and basic knowledge of SQL Queries.
Technical Requirements: A laptop with Wi-Fi capability.
Cost: $399/person
Description: In this course, participants will learn how ScriptLink and web services can be leveraged to increase system usability, efficiency, data accuracy, and compliance. For instance, by automating data validation tasks such as scoring and scoring results, clinicians can rely on the system to score assessments quickly and provide feedback on recommended next steps based on the score.
Objectives: By the end of this course, participants will be able to:
Target Audience: Avatar System Administrators with a minimum of 6 months myAvatar modeling experience. An understanding of Microsoft Visual Studio or .NET services is recommended.
Level: Advanced
Prerequisites: None
Technical Requirements: A laptop with Wi-Fi capabilities
Cost: $399/person
Description: We’re excited to offer a comprehensive Netsmart Homecare billing course designed especially for end users. This course will take you through the life of a claim, from start to finish. We will outline recommended practices and offer additional tips and tricks along the way. Learn new functionality and enhancements that will provide even greater efficacy to your current processes.
Objectives: By the end of this course, participants will be able to:
Target Audience: Finance and billing department end users
Level: Beginner to Intermediate
Prerequisites: Knowledge of the Netsmart Homecare system conventions and a general understanding of billing concepts and other related agency processes.
Technical Requirements: A laptop with Wi-Fi capability
Cost: $399/person
Description: In this course, participants will learn how to maintain their myEvolv systems in a manner consistent with recommended practice guidelines, including new staff setup, security basics, dealing with staff turnover, and resolving basic user requests. Participants will also gain a high-level understanding of the myEvolv Application Maintenance module and Utilities sub-module. The course will also include some troubleshooting basics and Netsmart’s recommended practice for contacting support, entering tickets, and monitoring support cases.
Objectives: By the end of this course, participants will be able to:
Target Audience: System administrators responsible for system maintenance with less than 1 year of experience using myEvolv.
Level: Beginner to Intermediate
Prerequisites: Knowledge of myEvolv system conventions.
Technical Requirement(s): A laptop with Wi-Fi capability.
Cost: $399/person
Description: We’re excited to offer a comprehensive myEvolv Billing course designed especially for end users. This course will take you through the life of a claim, from start to finish. You will actively participate in the process with hands-on exercises in a live myEvolv training environment. We will outline recommended practices and offer additional tips and tricks along the way. Learn new functionality and enhancements that will provide even greater efficacy to your current processes.
Objectives: By the end of this course, participants will be able to:
Target Audience: System administrators responsible for system maintenance with less than 1 year of experience using myEvolv.
Level: Beginner to Intermediate
Prerequisites: Knowledge of myEvolv system conventions and a general understanding of billing concepts and other related agency processes.
Technical Requirements: A laptop with Wi-Fi capability.
Cost: $399/person
Description: In this course, participants will learn how to maintain their myUnity Senior Living Care Record.
Topics include:
Participants will also learn how to access help options, the Netsmart Wiki and perform basic troubleshooting.
Objectives: In this course, participants will:
Target Audience: System administrators, IT Directors with less than 6 months of experience using myUnity
Level: Basic
Prerequisites: None.
Technical Requirements: A laptop with Wi-Fi capability. Training environment and super user access.
Cost: $399/person
Description: In this course, participants will learn about the changes in the myUnity platform over the last two years and learn how to adopt them to meet the needs of their agency.
Content for discussion will be (not limited to):
Objectives: Content for discussion will be (not limited to):
Target Audience: Client team members who are associated with the clinical and financial application of the myUnity Senior Living platform. Users should have ability for input for policy & procedure changes. Project Manager, Financial & Clinical Application Expert, Trainer, Systems Analyst, Business Analyst, IT Director
Level: Intermediate to Advanced
Prerequisites: Knowledge of and experience with the setup of all processes and workflows within myUnity Senior Living. Organizations must be out of the activation/go live phase of the implementation for at least 90 days.
Technical Requirements: A laptop with Wi-Fi capability, UAT/TEST/Training Database Access
Cost: $399/person
Description: This course will emphasize conditionally grouping, sorting, and filtering data to reduce the number of ad hoc requests while increasing data accessibility. In addition, tools such as SQL commands and the Report Definition SQL query builder will be used to increase report performance.
This course is intended for individuals interested in exploring the options for organizing complex data into informative reports to keep pace with changing healthcare IT needs. If it seems too advanced, consider taking the Basic Crystal Report Writing course being offered on Sunday, prior to the conference.
Objectives: By the end of this course, participants will be able to:
Target Audience: Report writers with intermediate knowledge of the myAvatar table structure and Crystal Reports and basic knowledge of SQL Query and form definition.
Level: Advanced
Prerequisite(s): Knowledge of how to create an Open Database Connectivity (ODBC) connection: modify, import, and export existing reports; perform condition queries; create a combined clinical/billing report; and write basic SQL commands.
Technical Requirements: A laptop with Wi-Fi capability. Participants must also have access to their organization’s UAT tables.
Cost: $399/person
Description: This course will explore the new enhancements released in myAvatar Practice Management (PM) Billing. Participants will learn the steps needed to configure and enable the new functionality. Topics and/or forms will include, but are not limited to:
Objectives: By the end of course session, participants will be able to:
Target Audience: System administrators or key billing personnel responsible for setting up myAvatar billing functionality. Level: Advanced
Prerequisite(s): Familiarity and experience with the complete billing cycle as well as clinical documentation required for billing.
Technical Requirements: A laptop with Wi-Fi capability. Training environment credentials will be sent prior to class and must be tested prior to the event start date.
Cost: $399/person
Description: This course will explore new enhancements to clinical documentation, workflow, and data retrieval to improve client care.
Objectives: By the end of this class, you will be able to:
Target Audience: System administrator or key clinical EHR staff responsible for setting up myAvatar functionality
Level: Advanced
Prerequisite(s): Familiarity and experience with console views and workflow within myAvatar
Technical Requirements: A laptop with Wi-Fi capabilities. Training environment credentials will be sent prior to class and must be tested prior to the event start date.
Cost: $399/person
Description: In this course, participants will learn about the new efficiencies available in Finance 2.0. These include a more integrated setup process, new action-based widgets, and an intuitive cash application process designed with end users in mind. This hands-on training will take you through recommended finance configurations and look at ways you can use new NX functionality to optimize your agency’s finance-related workflows and processes.
Participants are expected to be able to discuss agency proficiencies, as well as areas that may need improvement.
Objectives: By the end of this course, participants will be able to:
Target Audience: Finance management and key finance personnel responsible for setup of myEvolv finance functionality.
Level: Intermediate to Advanced
Prerequisites: Knowledge of and experience with the setup of finance processes and procedures in myEvolv.
Technical Requirements: A laptop with Wi-Fi capability.
Cost: $399/person
Description: This interactive course will review participants’ current clinical workflows and highlight recommended practices pertaining to the myUnity Senior Living solution. Be prepared to participate by sharing organizational challenges as it pertains to current processes to gain the most from the course.
Some content for discussion will be:
Objectives: By the end of this course, participants will be able to:
Target Audience: Client team members who are associated with the clinical application of myUnity Senior Living. Users should have input for policy and procedure changes. Project Manager, Clinical Application Expert, Trainer, Systems Analyst, Business Analyst, IT Director
Level: Intermediate to Advanced
Prerequisites: Knowledge of and experience with the setup of clinical processes and workflows within myUnity Senior Living. Organizations must be out of the activation/go live phase of the implementation for at least 90 days.
Technical Requirements: A laptop with Wi-Fi capability, UAT/TEST/Training Database Access.
Cost: $399/person
Description: This interactive course will review participants’ current financial operations and highlight recommended practices pertaining to the myUnity Senior Living solution. Be prepared to participate by sharing organizational challenges as it pertains to current workflows to gain the most from the course.
Some content for discussion will be:
Objectives: By the end of this course, participants will be able to:
Target Audience: Client team members who are associated with the financial portion of the myUnity platform and have input for policy and procedure changes. Project Manager, Financial Application Expert, Trainer, Systems Analyst, Business Analyst, IT Director.
Level: Intermediate to Advanced
Prerequisites: Knowledge of, and experience with, the setup of finance processes and workflows within myUnity Senior Living. Organizations must be out of the activation/go live phase of the implementation for at least 90 days.
Technical Requirements: A laptop with Wi-Fi capability, UAT/TEST/Training Database Access.
Cost: $399/person
Description: Implementation of the Patient Driven Groupings Model (PDGM) is a game changer for Medicare home health agencies, completely changing the Medicare home health payment. This session will provide attendees the most current information regarding PDGM implementation and review a financial impact analysis as a means of providing insights into the financial elements of the PDGM model, as well as provide related operational strategies and key performance indicators. The session will also focus on establishing an operational strategy for PDGM preparation, including staff education and operational change management. Breakout discussions will center around operationalizing the strategies discussed within the myUnity, Netsmart Homecare and Homecare Advisor care platforms.
Objectives: By the end of this course, participants will be able to:
Target Audience: Home health agency project team that will be responsible for PDGM education and implementation
Level: Intermediate
Prerequisites: Ideal if you bring your known PDGM risks to the workshop
Technical Requirements: Motivated to plan for PDGM.
Cost: $399/person
The ExpertExpress for myAvatar course is a two-part class that takes place on Sunday, May 12 9am - 4pm AND Thursday, May 16 9am - 4pm. Both days of classes are required to complete this course.
Description: This two-day course is geared towards individuals responsible for triaging support issues within their organizations and escalating them through Netsmart’s SmartCase creation process. The course focuses on troubleshooting the cause of unexpected behavior by reviewing Guardiant flight recorder, myAvatar system defaults, dictionaries, registry settings, user permissions, and system requirements. This course is designed to prepare participants to take the ExpertExpress exam, which is one of the requirements for bypassing Level I support.
In order to bypass Level I support, you must pass the ExpertExpress exam with a score of 80% or better.
Objectives:
myAvatar PM:
RADplus and myAvatar PM:
Billing:
CWS:
Target Audience: Individuals who can log support cases using the NetsmartCares portal.
Level: Advanced
Prerequisites: The organization must be live on myAvatar for at least one year and have Guardiant in use. Participants must have at least six months of hands-on experience with myAvatar or successfully pass the myAvatar Jumpstart for New System Administrators program.
Technical Requirements: A laptop with Wi-Fi capabilities
Cost: $800/person