Tricia Zerger

Senior Director, Human Services Strategy

As Director of Human Services, Tricia Zerger works closely with the clinical, development and product teams to ensure all Netsmart technology and services align with client and market needs. This allows clients across the human services community to thrive in emerging models of care, like value-based reimbursement. She also advances Netsmart thought leadership promoting addiction treatment, autism, behavioral health, child and family services, foster care, I/DD, and other human services markets. She oversees the Child and Family Advisory Council. An active participant in advancing healthcare technology since 2003, Tricia’s career at Netsmart began in 2014. Over her tenure, she has held a variety of roles in areas such as solutions consulting, CareGuidance strategist, marketing, and specialty markets. Tricia holds a master’s degree in Professional Counseling and a bachelor’s degree in Psychology from the University of Kansas. She serves as one of the Netsmart Certified Mental Health First Aid Certified Trainer. Netsmart has certified 1,000 associates in various locations across the country, with a goal of 100% certification.  Tricia is certified trainer of QPR (Question. Persuade. Refer) industry-leading approach to suicide prevention. She is helping Netsmart associates feel empowered to effectively intervene on behalf of suicidal and in-crisis people.   Back

Recent articles from this author

Season of Clarity | Early Autism Assessment Technology

Season of Clarity: The Life Changing Power of Early Autism Technology

Wednesday, December 31 | Human Services

Discover how early autism assessment technology is helping providers deliver objective diagnoses for children as young as 16 months. Explore the clinical, operational and family-centered impact of FDA-cleared autism assessment tools and how early intervention can support clearer care pathways and better outcomes.

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evidence-based care at the core of treating addiction

Advancing Addiction Treatment: Why Evidence-Based Care Needs Technology at Its Core

Tuesday, September 09 | EHR Solutions and Operations,Human Services

Technology-enabled platforms are helping addiction treatment organizations advance toward consistent, whole-person care delivery.

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Whole-Person Care in Action: How Integrated Platforms Are Transforming Addiction Recovery

Wednesday, July 16 | Human Services,Value-based Care

Let’s take a closer look at how whole-person care—supported by a single, unified digital platform—is reshaping outcomes in the field of addiction treatment.

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