Tricia Zerger

Senior Director, Human Services Strategy

As Director of Human Services, Tricia Zerger works closely with the clinical, development and product teams to ensure all Netsmart technology and services align with client and market needs. This allows clients across the human services community to thrive in emerging models of care, like value-based reimbursement. She also advances Netsmart thought leadership promoting addiction treatment, autism, behavioral health, child and family services, foster care, I/DD, and other human services markets. She oversees the Child and Family Advisory Council. An active participant in advancing healthcare technology since 2003, Tricia’s career at Netsmart began in 2014. Over her tenure, she has held a variety of roles in areas such as solutions consulting, CareGuidance strategist, marketing, and specialty markets. Tricia holds a master’s degree in Professional Counseling and a bachelor’s degree in Psychology from the University of Kansas. She serves as one of the Netsmart Certified Mental Health First Aid Certified Trainer. Netsmart has certified 1,000 associates in various locations across the country, with a goal of 100% certification.  Tricia is certified trainer of QPR (Question. Persuade. Refer) industry-leading approach to suicide prevention. She is helping Netsmart associates feel empowered to effectively intervene on behalf of suicidal and in-crisis people.   Back

Recent articles from this author

EarliPoint Health and Netsmart aim to delivery clarity to families

The Game Changing Impact of Early Autism Diagnosis

Monday, February 16 | Human Services

At the 3rd annual IDD Leadership Summit, leaders from EarliPoint Health shared their perspective on how early autism diagnosis can potentially alter the lives of individuals, families and providers alike.

Read Now

4 Ways a Flexible EHR Empowers Community Agencies

Friday, February 06 | EHR Solutions and Operations,Human Services

For healthcare organizations looking to streamline operations, prioritize care and build a scalable, flexible infrastructure, a web-based EHR system like myEvolv could be the difference between getting by and thriving.

Read Now

Scaling Behavioral Health: What a Unified EHR Should Deliver

Thursday, February 05 | EHR Solutions and Operations,Human Services

As organizations grow and evolve, basic electronic health records (EHRs) or standalone tools struggle to keep up. A unified EHR like myAvatar brings programs, teams and data together on one platform.

Read Now