Empowering providers to deliver the best possible care
Telehealth software offers access to real-time quality care across multiple provider specialties
Telehealth Virtual Network
Our telehealth software allows you to be a part of the virtual connected healthcare community and enable collaboration across a network of more than 200 million consumers, 600,000 providers and 25,000+ organizations.
We offer consumers an unprecedented level of access to real-time quality care across multiple provider specialties while using our telehealth and telemedicine software. It’s a comprehensive network that offers the potential to dramatically improve health outcomes and lower costs by allowing organizations to deliver care in the lowest acuity setting possible.
With timely access to high-demand specialties, such as addiction treatment and psychiatry, and after-hours access to physicians, our telehealth technology can help improve outcomes. It also offers greater appointment flexibility and, in some geographic areas, access to treatment that might not be available otherwise.
For provider organizations, our telehealth software means the ability to bring in new lines of business or use their own providers to serve more people. Our telehealth technology offers an open-access model for virtual appointments, which can be either on-demand or scheduled. As payment models continue to shift to value-based care, connecting these scarce resources is key to providing integrated care.
four key considerations if you're adding telehealth services
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Application Management Services
Application support for your healthcare technology solutions
- Capacity to handle EHR configuration and expansion
- Eliminates need for continual investment in training of application support staff
Billing and Collection Services
Healthcare billing and collection services that improve cash flow and enhance profitability
- Helps ensure consistent cash flow
- Provides the ability to quickly scale as your business grows
CareConnect™
Leverage the network for integrated care
- Provides one point of access to connect to the larger healthcare ecosystem
- Reduces costs and improves safety by minimizing redundant or unnecessary treatment during transitions of care
CareManager
Comprehensive care coordination and data sharing
- Addresses care transitions and long-term care needs through person-centered planning
- Highlights potential gaps in care, critical issues and social determinants of health
CarePathways™ Measures Reporting
Leverage clinical quality measures
- Web-based, real-time measures calculation platform
- Integrated workflows for data captures with the EHR
CarePOV™ Behavior Tracking
Supporting person-directed services
- Promotes staff productivity through schedule management
- Enables informed decision making with real-time progress measurement
CarePOV™ Clinician
Mobile EHR access anytime, anywhere
- Fast implementation delivers significant value to your organization with minimal effort
- Improves security by encrypting data and eliminating the need to transport paper charts and files
CarePOV™ Medical Note for Primary Care
Providing users with an efficient and integrated workflow
- Comprehensive view of individual information improves medication management
- Provides a user-friendly interface to increase clinician efficiency and reduce the need for multiple forms
CarePOV™ Medical Note for Psychiatry
A comprehensive view for behavioral health
- Captures clinical quality measures
- Integrates an individual’s lab results, vitals and medication history to provide a clear picture of what care is necessary
CarePOV™ Observer
Collect observations with ease and efficiency
- Collect observation data from a drop-down menu
- Quickly access caseloads
Helper
Enhancing operations and helping providers return to their mission: providing care
- Improved customer satisfaction with live telephone support
- Stability of a solution that has served customers for over 30 years
Homecare Advisor
A single, integrated solution to seamlessly manage clinical, operational and financial workflows in home health
- Accommodates flexible billing for all payer types
- Automate day-to-day tasks, helping to decrease errors, lower labor costs, and develop cleaner business processes
Hospice Advisor
Hospice solutions to gain greater insights and more time to deliver care
- Standardize documentation for improved patient outcomes
- Support the uniqueness of each patient’s environment, psychosocial, physical and spiritual needs
IT Strategy and Advisory Services
Boost business performance with healthcare IT advisory services
- Oversight and management of all IT service delivery functions
- Monthly, quarterly or annual usage of vCIO services
KPI Dashboards™
Transform data into actionable insights
- User-friendly drag-and-drop interfaces create flexible, interactive data visualizations
- Simplifies data discover and gets you answers faster
myAvatar MSO
Conquer and administer claims with ease
- Reduces administrative costs and overpayments to contracting providers
- Supports both electronic data interchange (EDI) and manual processes
myAvatarAM
Providing quality care for all types of addiction treatment
- Provides real-time analytics and reporting
- Supports flexible, value-based reimbursements
myAvatar™
myAvatar: The EHR for Behavioral Health
- Automated electronic remittance processing efficient denial management workflow
- Manages complex billing requirements for long-term, intensive episodes of care
myEvolv®
Delivering a transformative approach to behavioral healthcare
- Support for person-centered care in a range of settings
- Case coordination across programs, providers and communities
myEvolv® Anywhere
Providing care without limits
- Operates in a connected or disconnected setting
- Captures e-signatures from clients on-the-go
myEvolv® Essentials
EHR designed to meet your unique requirements and thrive in a value-based care setting
- Built on a scalable platform to adapt as your organization grows and offers new programs
- Supports integrated, whole-person care allowing organizations to collaborate with other providers
myEvolvAM
Providing quality care for all types of addiction treatment
- Automates medication dispensing rates faster than industry standards
- Helps organizations maintain compliance with regulatory entities
myHealthPointe™ Consumer Portal
Supporting consumer-driven care
- Provide quick, convenient and secure messaging that drives improved responsiveness to an individual’s needs
- Illustrates consumer’s health and behavior outcomes over time with a longitudinal view of their health and wellness
myHealthPointe™ Kiosk
Simplify the check-in process
- Standardized check-in procedures gathers the necessary data while reducing administrative tasks
- Reduced wait times improves consumer experiences and saves administration time for the organization
myInsight™
An EHR specifically designed for public health
- Real-time access to individuals’ records, from the office or the field
- Confidentiality set at agency, program and encounter level
myPOV™ Vitals
Electronically capture client vitals at the right time with the right device
- View vitals history for up to three months in the app
- Easily view outliers
myUnity™ Home Care
Easily manage the complexity in any home care setting
- Train staff fast with easy-to-use and understandable technology
- Connectivity that allows you to become electronic referral partners to Health Information Exchanges, Accountable Care Organizations, health systems and local hospitals and providers
myUnity™ Palliative Care
First ONC-certified software for palliative care
- Made with the unique needs of palliative care in mind
- Cloud-based design works with any EHR
myUnity™ Senior Living
A single platform to meet all your senior living needs
- Connect with local health systems and community-based providers to integrate care
- Achieve higher compliance with point-of-care documentation
Netsmart Homecare
A single, integrated solution to manage home health
- Reduces barriers to patient information
- Increases efficiency and improves outcomes
OrderConnect™
Streamline medication management
- Helps increase medication adherence and prevent adverse medication events
- Reduces time spent communicating with pharmacies
PaaS (Platform as a Service)
PaaS hosting for your business-critical applications
- Cost predictability and overall peace of mind
- More time for your IT staff to focus on business needs
Plexus Cloud (Hosting)
Healthcare cloud services for increased security, availability and performance
- SSAE 18-compliant with annual third-party audit of all security/compliance controls
- Meets HIPAA security standards to comply with regulatory requirements
Reaching Recovery™
Strengths based recovery
- Tracks social determinants of health and key environmental factors that correspond to recovery
- Works as a standalone web application for any organization or agency nationwide
Referral Manager
Process and respond to referrals quicker
- Quickly and effectively communicate with referral partners
- Integration with electronic health record simplifies the admission process
RevConnect
Rapid reimbursement with electronic claims management and eligibility verification
- Increased clean claim submission
- Faster claim adjudication
RxConnect
Electronically manage medication ordering, administration and inventory for inpatient pharmacy functions
- Available as a stand-alone solution for long-term care facilities and hospitals
- Supports multiple pharmacy paradigms
Telehealth™
Removing barriers to care
- Removes geographic barriers that can prevent individuals from receiving appropriate treatment
- Increases provider coverage area by allowing care to be given and received anywhere
Vital Records
Validate, register and issue county and state records electronically
- Quick and easy creation of new, client-specific events without customization and programming
- Helps reduce time completing final certification and registration of vital records