Removing barriers to care

Telehealth

Telehealth™ is a mobile and web platform that brings healthcare directly to the consumer. By enabling the distribution of virtual clinical services, Telehealth expands the reach of specialized care during times of crisis. Improved care outcomes are achieved with the timely access to high-demand specialties, such as addiction treatment, psychiatry and after-hours access to physicians.

It offers the potential to drastically improve health outcomes and lower costs by allowing organizations to deliver care to any individual in the lowest acuity setting possible.  Telehealth enables collaboration across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.

 

Telehealth Interoperability Showcase with American Well

AT A GLANCE:

Features

  • Schedule initial intake or ongoing appointments with existing clients
  • Access and launch a telehealth session from an EHR
  • Document treatment and services and seamlessly bill for services
  • Available on an Android or iOS device
  • Dedicated tablets are available at remote locations (emergency departments (EDs), mobile health clinics and physicians’ offices) to connect individuals with specialists for consultations and assessments

Benefits

  • Increases provider coverage area by allowing care to be given and received anywhere
  • Enhances client satisfaction and convenience by expanding options for receiving care
  • Removes geographic barriers that can prevent individuals from receiving appropriate treatment
  • Provide a virtual presence in EDs to triage individuals that present with behavioral health and substance use conditions

Clients

AltaPointe Health Systems Logo
Helio Health™ where hope meets healing logo_150px
Community-Youth-Services_150px
Pittsburgh Mercy a Heritage of Hope Logo
Wellstone logo_150px
Fairbanks-Hospital_150px
Gateway Steps to Recovery Logo
CarePlus NJ logo

For Telehealth

Abstinence-Based Treatment

Our addiction treatment software helps you centralize care delivery, enhance compliance and evaluate individuals during treatment and throughout sustained recovery. 

Learn More

Autism

Our autism EHR software helps deliver strengths-focused solutions for your specialized programs that serve individuals diagnosed with autism. 

Learn More

Behavioral Health

Following an individual’s progress is critical to delivering quality care. We know this, so we'll help you make the most of your resources.

Learn More

Child and Family Services

Simplify administrative tasks and coordination of services through our child and family case management software while allowing your staff to document care across settings. 

Learn More

Community-based Outpatient Providers

Discover the outpatient management software, solutions and services that help outpatient and community-based providers drive the coordination of care among multiple care settings and manage daily clinical tasks through role-based workflows.

Learn More

Home Care

Our home care EHR helps you manage the complexity to connect to the rest of healthcare, automate time-consuming processes, and improve communication with your care team in one simple-to-use solution. 

 

Learn More

Hospice

Our hospice EHR helps you provide high-quality care and support to the whole person with an easy interdisciplinary care team tool. Help patients get their care faster and understand their options as they present themselves today. 

 

Learn More

Inpatient Psychiatric Facilities

From intake to discharge to after care, our inpatient EHR technology gives you access to the information you need to ensure smooth transitions and deliver whole-person care.

Learn More

Integrated Care

Our integrated care systems promote whole-person care by making it easy to coordinate with Federally Qualified Health Centers (FQHC) and process claims efficiently through Medicare and Medicaid.

Learn More

Intellectual and Developmental Disabilities

Our I/DD case management software is designed for person-centered care, empowering you to enrich the lives of those with intellectual or developmental disabilities.

Learn More

Life Plan Communities

Our CCRC software is optimized specifically for life plan community workflows. It supports advanced connectivity to bridge gaps in information, so you can create a single, integrated resident record across all senior living care settings, including home care, hospice, skilled nursing, assisted living, independent living, memory care and adult day care.

Learn More

Palliative Care

Our ONC-certified palliative care software helps you optimize quality of life by anticipating, preventing and treating patients throughout the continuum of illness.  We reduce manual tasks and paperwork while facilitating patient autonomy, access to information and choice. 

Learn More

Pediatrics

Our pediatric care tools provide a single clinical record to simplify documentation, help manage claims, schedule your care team and connect with the rest of healthcare. Netsmart works to provide efficiencies and easy workflows, so you can do what you do best.  

Learn More

Private Duty

Our private duty software offers a forms-based, clinical point-of-care system that works on any web-enabled device and provides the flexibility to manage private care in a home setting. 

Learn More

Public Health

Our integrated, web-based public health software advances your public health goals. We help the state and local health community connect to the larger care community through innovative solutions that allow you to focus on delivering integrated whole-person care state-wide and county-wide. 

Learn More

Senior Living Communities

Our long-term care software is optimized specifically to help you coordinate and manage care, connect with partners in the community, and manage populations to watch for risk among individuals in your senior living communities. 

Learn More

Skilled Nursing Facilities

Our skilled nursing software helps you fill gaps in patient information to streamline the pre-admission process, increase the accuracy of initial assessments and simplify compliance with CMS requirements.

Learn More

State and County

Our technology solutions and services support the full range of programs offered by state and county health and human services organizations. The result: better outcomes and improved operational, clinical and financial performances.

Learn More

Connectivity and Integration

Technology that supports interoperability allows healthcare providers to embrace the power of networks, so individuals can receive the best, most cost-effective care possible.

Learn More

Consumer Engagement

Our consumer engagement solutions encompass a broad range of tools to promote partnership and collaboration with individuals and families, helping you build a more consumer-driven healthcare system.

Learn More

Data Analytics

Our healthcare data analytics platform is easy to use and provides at-a-glance metrics to clinical, financial and operational decision-makers. As a result, you can quickly determine if you achieve organizational goals and drive regulatory compliance. 

Learn More

Mobility

Our mobile EHR technology, connected to the internet or not, allows organizations to document care anywhere, anytime.

Learn More

Telehealth Virtual Network

Our telehealth software creates a virtual connected healthcare community that allows organizations to collaborate across a network of more than 200 million consumers, 600,000 providers and more than 25,000 organizations.           

Learn More
Integrated Care Icon

8 Keys to post-crisis virtual care

Discover how virtual care changes in a post-pandemic world and the eight key strategies designed to help organizations continue to provide effective and impactful care.

Download
Whole Person Care Icon

Are you delivering person-centered care?

Read the paper now to discover four crucial elements post-acute care organizations need to deliver person-centered care.

Download
Whole Person Care Icon

Charting the Path to Whole-Person Care

Read the paper to learn why care coordination may be the ultimate key to improving outcomes and where to start developing the strategies to enable it.

Download
Addiction Treatment Icon

Creating a Virtual Healthcare Community

Using a combination of healthcare technology, policy and integrated care and data sharing to tackle the opioid crisis

Download
Charts Results Icon

Maximize Success with Performance and Quality Measures

Read this paper to explore performance and outcome measures and the care delivery models that meet the rising payer and health plan demand for better demonstration of value.

Download
Integrated Care Icon

The future of clinical service delivery is not either/or

Discover how human services organizations can evolve and adapt in the changing COVID-19 environment in this paper written in collaboration with OPEN MINDS.

Download