CareThreads Podcast
Successfully Adapting to an Ever-Changing Landscape Featuring Tom Herzog, Chief Operating Officer, Netsmart  and Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics

Successfully Adapting to an Ever-Changing Landscape

Tom Herzog, COO, Netsmart
Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics.

Organizations from all communities of care are faced with the challenge of navigating a sea of change, while at the same time trying to scale services to those in need. From taking a proactive approach to new payer models, to focusing on a strong organizational culture, providers can continue to cultivate their mission.

In this podcast, we’ll discuss how Pacific Clinics has learned to anticipate changes and transform accordingly. By focusing on strategy, innovation and growth, they’ve managed to serve 40 million people over the last 155 years and continue to adapt and grow through an ever-changing landscape.

Listen as we discuss:

  • How to keep existing teams aligned and working closely together through change
  • What makes a strong culture that is flexible and motivated about change
  • Strategies to help scale services and improve the lives of both staff and clients

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

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