CareThreads Podcast
Successfully Adapting to an Ever-Changing Landscape Featuring Tom Herzog, Chief Operating Officer, Netsmart  and Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics

Successfully Adapting to an Ever-Changing Landscape

Tom Herzog, COO, Netsmart
Dr. Eleanor Castillo-Sumi, Senior Vice President of Strategy, Innovation & Growth for Pacific Clinics.

Organizations from all communities of care are faced with the challenge of navigating a sea of change, while at the same time trying to scale services to those in need. From taking a proactive approach to new payer models, to focusing on a strong organizational culture, providers can continue to cultivate their mission.

In this podcast, we’ll discuss how Pacific Clinics has learned to anticipate changes and transform accordingly. By focusing on strategy, innovation and growth, they’ve managed to serve 40 million people over the last 155 years and continue to adapt and grow through an ever-changing landscape.

Listen as we discuss:

  • How to keep existing teams aligned and working closely together through change
  • What makes a strong culture that is flexible and motivated about change
  • Strategies to help scale services and improve the lives of both staff and clients

If you want to hear more episodes like this one, look for the Netsmart CareThreads podcast on Apple Podcasts, Google Podcasts, Spotify or Stitcher.

You might also enjoy

Featuring Monica Oss, Chief Executive Officer, OPEN MINDS Dave Strocchia, SVP and Managing Director of Human Services, Netsmart

Managing Top-Line and Bottom-Line: Sustainability Strategies for Behavioral Health Organizations

Monica Oss, Chief Executive Officer, OPEN MINDS
Dave Strocchia, SVP and Managing Director of Human Services, Netsmart

August 28, 2023

What strategies do a human services organization need to improve both top-line (growth) and bottom-line (profit) sustainability? Learn how to leverage technology for business health, including less overhead, happier staff, more service lines and stronger consumer engagement.

More
Toni Pergolin, CEO of Bancroft Mike Valentine, CEO of Netsmart

Changing Lives: Transform Your Finances, Elevate Your Care

Toni Pergolin, CEO, Bancroft
Mike Valentine, CEO, Netsmart

April 11, 2023

How did a CFO with a non-clinical background revolutionize care for a 140-year-old IDD nonprofit? Learn how a financial turnaround led to better care, staff retention and shared vision.

More
Featuring Bill Dombi, President, NAHC and Mike Dordick, SVP, Post-Acute Strategy, Netsmart/President, McBee

NAHC President Bill Dombi Shares 2023 Industry Outlook

Bill Dombi, President, NAHC
Mike Dordick, SVP, Post-Acute Strategy, Netsmart/President, McBee

February 22, 2023

The president of the National Association for Home Care & Hospice (NAHC) says the performance of these agencies during the pandemic raised their awareness among the public and people in other parts of health care services. As we move through 2023, and further away from the pandemic, home care agencies and hospices are looking to increase their value in the overall home care landscape.

More