2020 looked like a banner year for long-term care until COVID struck. Very soon, it became clear that our facilities not only would fail to escape the virus, but we would become ground zero for it.
Consequently, we're experiencing a drop in census, an increase in the cost per resident, more and more burnt out staff, and a major reputational hit to our industry. In light of all this, where do we go from here?
Mark Parkinson, president & CEO at American Health Care Association, joined this episode of Netsmart to talk about COVID's impact on our current business operations.
What we discussed with Mark:
This discussion with Mark Parkinson was taken from our show Netsmart CareThreads.
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