Crisis Management: The Intersection of Technology, Innovation and Legislation

The demand for crisis behavioral health services is on the rise, and thankfully providers, community organizations, and regulatory changes have come together to strengthen and support a full continuum of crisis management. This includes crisis initiatives supporting the CCBHC program, the rollout of the 988 National Suicide Prevention Hotline, and state crisis management. From co-responder programs to mobile-crisis teams and crisis stabilization services that connect individuals in crisis with the care they need, there’s never been more urgency around implementing outcomes-focused initiatives.

Medical director of the National Council for Mental Wellbeing Dr. Joe Parks, director of operations at Rappahannock Area Community Services Board Brandie Williams, and senior director of population health at Netsmart Julie Hiett discuss these key takeaways:

  • Understand the three roles in the crisis continuum: prevention, crisis response, and post-crisis care
  • Identify the initiatives most needed in your community – and how to implement
  • Hear from an organization currently running a crisis management program, and what it takes to be successful
  • Learn how some organizations are leveraging a population health care management approach, incorporating data and risk stratification to identify and manage care for at-risk individuals
  • Understand how recent and upcoming legislative changes in funding and crisis services could impact the consumers and communities you serve

The Roadmap to the Ideal Crisis System Report presented by Dr. Joe Parks can be found here.