Wednesday, February 07 | Thought Leadership

7 Things You Should Get From Your LTPAC EHR

By Netsmart

Navigating the electronic health record technology market is a dizzying task. The options are virtually endless. While some platforms cater to specific types of practices, helping you narrow down your list a bit, others take a “We do it all!” approach and make the selection process even more difficult, as it limits your understanding of the features contained within the LTPAC EHR software and how these features might benefit your practice.

Regardless of whether you’re switching from paper to digital recordkeeping for the first time or you’re dissatisfied with your current EHR platform, it’s important to evaluate your needs for the LTPAC EHR before you start shopping around. Here are seven components that should appear on your LTPAC EHR checklist to weed out a lot of products on the market and make sure you benefit as much as possible from the one you ultimately choose.

The 7 LTPAC EHR Features That Are Must-Haves

1. Customizability

Each LTPAC practitioner has their own specific needs when it comes to documenting their time spent with patients and analyzing how that time impacts their bottom line. These needs vary by the practitioner’s specialty, the type of facility in which they work, the context in which they’re meeting with patients, and more. Therefore, your LTPAC EHR platform should be ready to cater to multiple use cases and offer customization options. At the very least, it should come equipped with a collection of progress note templates that can be optimized for smart data entry, as well as standard reports that can be configured to showcase your practice’s data in insightful ways.

2. Efficiency

Plenty of EHR platforms are equipped with lots of features you need, as well as lots of features that you don’t need. These “extras” may seem like they add value to the technology, but often, they force you to deal with extra workarounds and unnecessary steps to complete what should be a basic task. Be aware that feature lists, while seemingly impressive, can actually prohibit your productivity. Ask yourself what exactly you need your EHR technology to help you do more efficiently, and select one that matches that description as closely as possible. The ultimate goal is an LTPAC EHR software suite with everything you need, and hopefully, nothing that you don’t need.

3. Interoperability

The value of your EHR platform diminishes significantly if it doesn’t allow you to communicate digitally with the systems that your partnering facilities use. If you’re a practitioner who spends any number of your working hours outside of your own office, consult with the administrators of the facilities you serve to determine the platforms with which your LTPAC EHR should be able to connect. Even when you’re simply sharing progress notes files between practitioners, avoiding faxes, emails, and phone calls can make a world of difference in how you run your business. This factor interplays with efficiency, as even an efficient LTPAC EHR can be the wrong choice if it makes a lot more of your communication manual.

4. ROI

You ultimately determine your own strategy when it comes to your return on investment, but your EHR needs to be able to support that strategy. Consider how the technology could assist you in maximizing your reimbursements, efficiently billing your patients, and even participating in programs conducted by the Centers for Medicare & Medicaid Services (CMS) like the Merit-based Incentive Payment System (MIPS). Certain platforms have proprietary tools or external partnerships to help with these aspects of running a medical business successfully, while others do not.

5. Compliance

Compliance is a big buzzword in the EHR technology world – and with good reason. It’s one thing to design a user-friendly interface, and it’s another entirely to ensure that it’s compliant with mandatory regulations like the Health Insurance Portability and Accountability Act (HIPAA). So, before you commit to a particular EHR software suite, make a list of all the ways in which your practice needs to remain compliant. For instance, make sure that your EHR of choice is certified with the Office of the National Coordinator for Health Information Technology (ONC). If you don’t see that seal, pick another EHR. The potential legal and financial consequences of choosing a non-compliant LTPAC EHR are much too high to entertain the possibility.

6. Security

One of the biggest concerns when switching from paper to an EHR platform or leaving one system for another is data privacy. It is at the core of every practitioner’s job, and you face major penalties and fines if personal health information (PHI) or personally identifiable information (PII) is compromised within your recordkeeping. Digital services can be a great way to safeguard against such data breaches, but poorly designed platforms can also increase such risks. Plan on giving extra vetting attention to a platform’s various security features before committing to a contract. Much like compliance, the risk-to-reward ratio is far too steep to make the wrong choice in LTPAC EHR software.

7. Support

Don’t underestimate the value of solid support from your chosen EHR provider. Perhaps you have a large staff that will require onboarding and likely have lots of questions as they acclimate. Maybe you consider yourself to be less technologically-inclined and would feel more confident knowing that a designated technician is standing by 24/7 to help you with any issue you may face. No matter the case, consider what support services you would utilize most, and make sure that the LTPAC EHR platform you pick can provide them (ideally at no additional cost).

Interested in learning more about a community-based LTPAC EHR platform that is designed specifically for practitioners like you? Check out GEHRIMED.



About the Author

Netsmart

At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion. For more than 50 years, we’ve been a healthcare software company developing technology and providing services that support individualized care and improve outcomes. Throughout Netsmart, associates with clinical backgrounds help shape the Netsmart technologies we create. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower you to provide the best possible care.

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