Tuesday, January 22 | EHR Solutions and Operations, Interoperability, Thought Leadership, Care Coordination

Telehealth: Bringing Quality Care to You

By AJ Peterson, SVP and GM, CareGuidance

Patients, providers and caregivers can all benefit from the vast functionality telehealth offers. Its mobile, web-based platform expands access to care, reduces healthcare spending, implements seamless data exchange and transitions across care settings. Additionally, the program helps combat nationwide provider shortages and gaps in care with the elimination of geographical boundaries.

If your organization is considering incorporating telehealth services, be sure to review Netsmart Vice President AJ Peterson’s four points to acknowledge on HIMSS.

Click here to read it now.

Meet the Author

AJ Peterson · SVP and GM, CareGuidance

From the CareThreads Blog

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Target Denials Before They Happen: The Role of AI in Revenue Cycle Management

Tuesday, October 20 | Post-Acute Care,Revenue Cycle/Billing,Thought Leadership

Denials have historically been treated as a billing problem. A claim is denied. The billing team investigates. Someone tracks down documentation, contacts a payer, corrects the issue, resubmits the claim and waits. If the claim is denied again, the cycle starts over. But here’s the thing: once a denial reaches billing, the work is no longer about preventing the issue. It is about recovering from it.

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A New National Benchmark for Personal Care Is Beginning to Take Shape

A New National Benchmark for Personal Care Is Beginning to Take Shape

Monday, October 19 | Post-Acute Care,Thought Leadership

A potentially important shift in personal care took effect on July 1, 2026. Under the Centers for Medicare & Medicaid Services (CMS) Medicaid Access Rule, states were required to begin publicly reporting standardized fee-for-service payment information for several home- and community-based services, including personal care, home health aide, homemaker and habilitation services. At first glance, this may look like another technical Medicaid reporting requirement. Its longer-term significance could be much greater.

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The Hidden Gaps Driving Audit Risk in Post-Acute Care

The Hidden Gaps Driving Audit Risk in Post-Acute Care

Wednesday, October 07 | Post-Acute Care,Thought Leadership

Organizations can no longer afford to approach audit readiness as the responsibility of one department. It requires a connected strategy that spans the entire revenue cycle and helps identify risk before it becomes an audit finding.

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