Thursday, November 01 | EHR Solutions and Operations, Partnerships and Collaboration, Care Coordination
Like many behavioral health facilities, KVC Health Systems aims to provide the best, most efficient care for its clients. However, there are often obstacles the community faces that make providing care more difficult. In order to improve efficiency and reduce costs, KVC partnered with Netsmart to optimize a speech recognition solution. This technology speeds up the clinical documentation process and decreases the risk of data-entry error.
KVC is headquartered in the greater Kansas City area and provides adoption, foster care and inpatient and outpatient care to children across the region. For almost 50 years, KVC has enhanced and enriched the lives of children affected by abuse, trauma and neglect. Up until 2016, the Missouri and Kansas KVC facilities used transcription services to execute clinical documentation. This method of transcription caused delays in care communication, not to mention a time-consuming and labor-intensive documentation process. When the transcription process took up to 48 hours, clinicians treating an individual couldn’t immediately see valuable information entered into the electronic health record (EHR) after the client visit.
“We knew we needed a solution to do two things: ease the burden of clinical documentation and integrate with our electronic health record (EHR),” Shavonda Thrower, KVC business relationship manager said. “Also, it needed to be easy to use with minimal training.”
After implementing the speech recognition solution, KVC was able to cut the documentation process time in half. A provider’s notes now appear instantly in the EHR, allowing other clinicians to view an individual’s health information immediately without delay. When a treatment or medication plan changes, every clinician involved can now get the most up-to-date information in order to provide quality care. “The best part of the speech recognition tool is its powerful integration capabilities with the Netsmart EHR,” Thrower said. “It’s amazing to see how our users leverage all the integration features. They can open forms and access fields through voice commands and create custom templates to meet their individual workflow needs. The integration with Netsmart made this possible.”
Through the use of a speech recognition solution, KVC is empowered to provide more efficient, whole-person care with a decreased risk of error, increased accuracy, lower transcription costs and direct implantation of health notes into the organization’s EHR. This solution gives KVC the ability to increase staff satisfaction and continue to do what they do best: provide quality care.
Monday, September 18 | Thought Leadership,Human Services,Care Coordination,Cause Connected,Legislative/Policy,Value-based Care
The opioid crisis is one of the most serious healthcare issues in our nation today. But there is hope. We believe there are three strategies your organization can leverage to combat opioid addiction and overdose: integrated care, policy and technology. This blog outlines some examples of all three and lists helpful resources your organization can use.
MoreTuesday, August 29 | Thought Leadership,Human Services,Partnerships and Collaboration
If the past few years has taught us anything, it is that consumers of healthcare want to access care their way. We live in a digital world which is impacting how we deliver care. Netsmart is committed to meeting the new and varied needs of providers by developing solutions that meet them where they are. The same is true for consumers. Having had a taste of virtual services, many consumers will want to continue virtual care and prefer much broader digital experiences. At Netsmart, we call this focus on the user experience "extreme usability."
MoreMonday, July 17 | Thought Leadership,Human Services,Partnerships and Collaboration
Discover the groundbreaking partnership between Netsmart and RethinkFirst that will revolutionize the way IDD and autism providers operate. Simplify clinical documentation, enhance data collection, and improve treatment outcomes with the integrated RethinkBH ABA clinical solution and Netsmart's suite of certified CareRecords™.
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