Henderson Behavioral Health
  • Addiction Treatment
  • Behavioral Health
  • Child & Family Services
  • Lauderdale Lakes, FL
  • Disconnect between IT and clinical perspectives
  • Disjointed workflows and a need for flexibility
  • Using the platform to its full capacity
  • Managing hosting and security as a small non-profit
  • Accessing and organizing data

Henderson Behavioral Health Client Spotlight - Driving Efficiency with Clinically-Informed Workflows


Netsmart EHR New User Experience Impact


  • Helped drive adoption and easier training with the new modern user experience
  • Enabled services in all care settings with our device-agnostic solution that works in the office or out in the community, whether on a laptop or tablet
  • Time savings and improved customer service by reducing paper in the field and the front desk


  • Boosted performance by hosting through Netsmart powerful data center
  • Leverages Netsmart robust security infrastructure
  • Enabled providers to develop forms to fit their needs with user-friendly customization capabilities
  • Improved workflows by blending the Information Technology (IT) and Clinical perspectives and harnessing the power of myAvatar’s new streamlined interface

I’m excited to bring in that clinical lens and have the opportunity to help create what will make our lives easier day-to-day.

Brittany Jacobs, Director of Project Management and Licensed Clinician